Field Service Technician Job at Alliance Automotive UK LV Ltd (Marion, IL)

Job Description

MI Conveyance Solutions Field Service Technicians provide the highest levels of mechanical service to meet the needs of our customers. Whether repairing and installing conveyor belts or repairing and maintaining mechanical equipment, we cater to the needs of our customers to keep their industry in motion.

Job Responsibility

performs on-site belt installation, splicing, and preventative maintenance and occasional call outs for emergency repairs
fabricate lightweight and/or heavyweight belts in shop
performs rigging to facilitate the lifting of belt rolls, presses and tooling on and off conveyor systems
performs basic millwright tasks such as torch heating and cutting a swell as removal and installation of conveyor components such as bearing, idlers, pulleys, gearboxes, and motors
serves as customer contact on technical and service-related issues
works under direct supervision and follows detailed guidelines to work on moderately complex repairs and installations
works in a safe, courteous, and professional manner always
ensures that processes and environmental conditions comply with local and national regulatory agencies, and Motion’s safety standards
responsible for the installation, diagnostics, repair and support for equipment that is installed and operating at customer sites
diagnose problems with equipment, assess the extent of the problem, document findings, make decisions to repair and/or replace parts
keeps customers informed on the nature of service provided or outstanding issues and recommends system enhancements, upgrades, or repairs
provides technical support and training to customers on operational or maintenance aspects of system equipment
communicates technical information to technical and non-technical stakeholders and meets customers daily or as required to ensure high levels of customer satisfaction
performs on-site services for new and existing clients, which may include on-site emergency repairs, equipment servicing and equipment upgrades on a 24/7 on-call basis

Requirements

technical degree and zero (0) to three (3) years of related experience or an equivalent combination
ability to read measuring and equipment and perform basic math calculations
ability to operate shop equipment safely
ability to operate (be trained to operate) manlifts, forklifts, hand power tools and shop equipment safely
excellent communication skills
work effectively with customers, peers and management to resolve client issues
willingness and ability to drive company vehicles in alignment with Company policy required within one year of start date
DoT preferred
must be in alignment with company drug free workplace and other required customer regulatory requirements
push/pull up to 100 pounds
lift/carry up to 100 pounds
lift bulky objects
neck rotation, trunk rotation, stair climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, reach and lift, ladder climb and carrying/crawling
working at heights from manlifts, platforms and elevated walkways may be required
requires wearing safety equipment and safety harness
working conditions may be indoor and/or outdoor
noise level may be loud at times