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The Boiler Field Service Technician is responsible for the on-site installation, inspection, maintenance, troubleshooting, and repair of boiler systems, including hot water boilers, burners, controls, pumps, valves, and related hydronic components. This role ensures boiler systems operate safely, efficiently, and in compliance with applicable codes, manufacturer specifications, and regulatory requirements.
Job Responsibility:
On-site installation, inspection, maintenance, troubleshooting, and repair of boiler systems, including hot water boilers, burners, controls, pumps, valves, and related hydronic components
Ensure boiler systems operate safely, efficiently, and in compliance with applicable codes, manufacturer specifications, and regulatory requirements
Serve as the primary boiler technical representative in the field
Accountable for accurate diagnostics, proper combustion setup, burner tuning, control calibration, and safe operation of pressure vessels and fuel systems
Perform preventative maintenance, combustion analysis, safety testing, and system startups and shutdowns
Identify performance or safety issues and recommending corrective actions
Document all service activities
Maintain tools, test instruments, and service vehicles
Adhere strictly to safety protocols and lockout/tagout procedures
Communicate clearly with customers regarding boiler condition, repairs, and operational recommendations
Minimize system downtime, ensuring reliable heat and steam production
Uphold the company’s standards for safety, quality, and customer satisfaction
Requirements:
BS/BA Degree in technical field or equivalent experience
Minimum 7-10 years’ experience in HVAC, hydronic heating and water heating products, with advanced knowledge of boilers
Excellent writing, communication and organizational skills
Attention to detail
Strong interpersonal and teamwork skills
Proficient computer skills using Excel, PowerPoint and Word
State or Local Boiler Operator / Boiler Technician License
EPA Section 608 Certification (where applicable)
Valid Driver’s License with acceptable driving record
In-depth understanding of hot water boiler operation
Knowledge of hydronic systems, including pumps, expansion tanks, heat exchangers, and piping configurations
Ability to identify and resolve flow, pressure, and temperature-related issues
Expertise in gas, oil, and dual-fuel burners
Ability to perform combustion analysis and burner tuning for optimal efficiency and emissions
Understanding of fuel trains, gas valves, regulators, safeties, and flame safeguard systems
Proficiency with boiler control systems, including pressure/temperature controls, limit switches, and safety interlocks
Ability to read and interpret electrical schematics and wiring diagrams
Experience troubleshooting low- and high-voltage control circuits
Understanding of boiler water chemistry, blowdown procedures, and scale/corrosion prevention
Ability to recognize water quality issues affecting boiler performance and longevity
Strong knowledge of boiler safety devices, including low-water cutoffs, pressure relief valves, and flame safeties
Familiarity with applicable codes and standards (ASME, NBIC, NFPA, local jurisdiction requirements)
Experience with lockout/tagout, confined space, and hot work procedures
Proficiency using combustion analyzers, multimeters, manometers, and pressure/temperature gauges
Ability to systematically troubleshoot mechanical, electrical, and control-related failures
Ability to accurately document service work, inspections, combustion readings, and corrective actions
Experience following manufacturer service procedures and maintenance schedules
Maintain required licenses through continuing education
Participate in ongoing technical training to stay current with codes and equipment updates