Field Service Technician Job at Dexory Using (Nashville, TN)

Field Service Technician

Dexory Using

Location:
United States , Nashville, TN

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Field Service Technician role is a critical new position within our dedicated Service Operations team. You will undergo comprehensive training in the electro-mechanical assembly of Dexory’s products, spending a week on site in the UK where you will learn the fundamentals of troubleshooting, servicing & repairing robots. After completion of this, you will be ensuring our fleet of robots stay operational across North America you will be an integral part of the team. This will involve a heavy amount of travel to client sites in order to service, maintain, fault find and repair our robots in the field.

Job Responsibility:

Perform on-site and off-site (in our base at Nashville, TN) service and repairs for Dexory robots and equipment
Develop, implement and action work instructions for service and repair tasks
Develop and implement service plans in line with Engineering recommendations
Maintain product traceability records
Maintain product currency
Ensure team compliance with quality assurance processes and contribute to continuous improvement initiatives
Ensure team compliance with health and safety regulations
Fulfill additional duties, whether functional or administrative, as assigned by management in a fair and reasonable manner

Requirements:

In excess of five years experience in electromechanical assembly and service in a precision industry (including Motorsport, Aerospace, Railway, Automotive etc.)
Ability for frequent travel onsite and abroad to client sites (have a passport without restrictions)
Strong electrical and mechanical diagnostic skills
Excellent oral and written communication skills
Impeccable attention to detail
Ability to work in a team, and to lead a team through tough challenges
Driven to succeed in dynamic growing organization
Flexible attitude to working hours and location
Full Clean US driving license

Nice to have:

Business software tools such as Jira, Confluence, Slack and G-Suite
Manufacturing software such as manufacturing execution systems
Linux operating system experience
Root cause analysis methodologies

What we offer:

Health insurance
401k
20 days annual leave
Social security etc.

Additional Information:

Job Posted:
December 08, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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