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Field Service Technician

United States, Mocksville · Job Posted June 17, 2026
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Job Description

Position Purpose: Performs a variety of water and sewer infrastructure activities. The service work includes but is not limited to inspection, installation, repair and troubleshooting, and maintenance of water and sewer collection system.

Job Responsibility

  • Water System Support: Water meter reading, managing flushing programs for mains and dead-ends, and coordinating service shutoffs and restorations
  • Perform valve exercising and maintenance on water distribution system valves
  • Install and maintain fire hydrants, including flushing, painting, and repairs
  • Perform pressure testing on repaired water lines to ensure integrity
  • Inspect and maintain air release valves, pressure reducing valves, and blow-off assemblies
  • Tap water mains for new service connections
  • Sewer Maintenance: Cleaning and inspecting sanitary sewer mains and laterals using jet/vac trucks and CCTV cameras, and performing root removal
  • Infrastructure Repair: Repairing or replacing damaged sewer pipes, fittings, manholes (including structural inspections), and sewer service lines from the main to the property line
  • Install, replace, and repair water meters, meter boxes, and service connections
  • Repair or replace water service lines from main to meter
  • Emergency and Compliance: Responding to water line breaks, sewer backups, overflows, and spills, and conducting inspections for grease traps and backflow preventers
  • Participate in on-call rotation for emergency response
  • Operation of heavy equipment including track excavators, dump trucks, sewer jetters

Requirements

  • High School Diploma/GED is required
  • 3 – 5 plus years of experience working in water and sewer collection systems
  • Possession of NC Distribution and/or Collection System certifications, or ability to obtain
  • Valid NC Driver’s License – Class A CDL or ability to obtain

What we offer

  • paid time off policies
  • health insurance
  • dental insurance
  • vision insurance
  • life insurance
  • savings accounts
  • tuition reimbursement
  • paid volunteering
  • employer sponsored 401(k) plan

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