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Field Service Technician II

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Fresno

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are seeking a skilled Field Service Technician II for a short-term project in Fresno, California. This role involves providing on-site technical support for network connectivity issues, including troubleshooting, hardware replacement, and cabling adjustments. The ideal candidate will have strong troubleshooting skills, familiarity with network equipment, and the ability to follow established procedures while delivering excellent customer service.

Job Responsibility:

  • Install, modify, and repair technical equipment and systems to ensure optimal functionality
  • Conduct on-site testing of equipment to verify proper operation and resolve connectivity issues
  • Diagnose and address equipment start-up malfunctions, implementing corrective actions as needed
  • Maintain detailed daily logs and prepare reports on work performed and issues encountered
  • Follow established procedures, policies, and guidelines to complete assigned tasks effectively
  • Collaborate with supervisors, peers, and customers to exchange information and resolve technical challenges
  • Recognize and address deviations from standard practices in semi-routine assignments
  • Ensure all work assignments are completed accurately and within specified timelines
  • Present factual information to team members and customers during daily interactions
  • Diagnose connectivity issues involving multiple carriers
  • Work with modems, switches, routers, and software-defined routers
  • Replace cabling and/or hardware as needed

Requirements:

  • High school diploma or equivalent with 3+ years of related experience
  • General knowledge and hands-on experience with technical equipment and systems
  • Familiarity with network troubleshooting and hardware installation
  • Ability to follow detailed procedures and instructions
  • Strong communication skills to interact with supervisors, peers, and customers
  • Willingness to adhere to company policies and industry standards
  • Ability to work independently while contributing to team objectives

Nice to have:

  • Experience with Silver Peak equipment
  • Cisco, Meraki, Arista experience
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
January 06, 2026

Work Type:
On-site work
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