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Field Service Technician II

https://www.baxter.com/ Logo

Baxter

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Location:
United States , West Chester

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

48000.00 - 66000.00 USD / Year
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Job Description:

The Field Service Technician II will perform functions related to product readiness for patient utilization on a wide range of rental and customer owned medical products. This is where we transform healthcare together by cleaning, disinfecting, operational function checks, and minor repairs of Baxter and non-Baxter products. Every repair, every delivery, and every call makes a real impact. The field service team works within hospital and service setting environments to repair medical devices.

Job Responsibility:

  • Perform functions related to product readiness for patient utilization on a wide range of rental and customer owned medical products
  • Clean, disinfect, perform operational function checks, and minor repairs of Baxter and non-Baxter products
  • Perform electronic, hydraulic and pneumatic systems troubleshooting and repair of assigned products
  • Generate service revenue and complete activities required under service contract
  • Provide 24/7 delivery, removal, and service support for products in service centers and customer accounts in a timely and professional manner

Requirements:

  • Must be at least 21 years of age
  • High school diploma or GED or equivalent experience
  • Valid driver's license and driving record
  • Basic mathematical skills – addition, subtraction, multiplication, and division
  • Ability to troubleshoot devices and repair any malfunctioning components
  • Ability to use the appropriate tools in making required adjustments and repairs
  • Ability to provide on-call coverage, up to 24/7 basis including weekends and holidays
  • Ability to load, unload, and remove medical products, weighing up to 1680 pounds
  • Safely operate box truck vehicle or company car ranging in size from a cargo van up to a 26,000 pound truck
  • Responsible for adhering to Hill-Rom Safety Procedures
  • Must wear personal protective equipment including but not limited to safety shoes, eye protection, gloves, and protective clothing
  • Frequently works in environments were biohazards could be present. i.e. Hospitals, Service Centers, and Depots

Nice to have:

  • Technical or Trade School training
  • DOT physical card (assistance is provided)
  • Experience with FDA regulated products
  • Experience in customer service
What we offer:
  • Dental, medical, and vision insurance
  • Paid time off
  • Parental leave
  • Medical and dental coverage that start on day one
  • Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
  • Employee Stock Purchase Plan (ESPP)
  • 401(k) Retirement Savings Plan (RSP)
  • Flexible Spending Accounts
  • Educational assistance programs
  • Paid holidays
  • Paid time off ranging from 20 to 35 days based on length of service
  • Family and medical leaves of absence
  • Paid parental leave
  • Commuting benefits
  • Employee Discount Program
  • Employee Assistance Program (EAP)
  • Childcare benefits

Additional Information:

Job Posted:
March 18, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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