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Field Service Technician II

United States, Renton · Job Posted March 05, 2026
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Job Description

As a member of Safran Seats, you contribute to providing over one million seats to airlines worldwide, ensuring superior quality, comfort, and innovation. Your role involves collaborating with a team to develop high-value solutions for passengers and crews. Safran is one of the few OEMs offering a comprehensive range of passenger seats, from economy to first class, allowing you to take pride in creating impressive seating options for various needs.

Job Responsibility

  • Rework and stamp pickups self-identified and/or written by Air Framer and/or customer during the build of the Aircraft
  • Replace/troubleshoot faulty electronic components and other damaged parts, adjusting misaligned panels / trim pieces, provide assistance to the Air Framer seat installation team and other miscellaneous tasks given
  • Sustains a high quality level of workmanship at all times
  • Responds promptly to all communication (telephone, etc.) with Air Framer personnel and customers
  • Maintain a good rapport with Air Framer personnel and customers
  • Follow Safran /Air Framer safety guidelines or processes established by the organization at all times
  • Submits accurate part order requests and understands the POA / SOA process at Air Framer / Safran
  • Responsible for driving company van and other technicians safely around Air Framer/Safran Facilities
  • Attend Safran daily standup/tie-in meeting
  • Adhere to Air Framer /Safran training requirements that relate to Flight line, Safety and other course overviews throughout the year
  • Coordinate verbally with QA's, Engineers, Lead's, Technicians and other key Air Framer / Safran personnel on a daily basis
  • Performs other duties as assigned

Requirements

  • High School Diploma or equivalent required
  • Associate's degree in a related technical field preferred
  • At least 2 years of Field Service experience related to troubleshooting and repairs required
  • Natural mechanical ability with hand and power tools
  • Basic working knowledge of CMM's, Engineering Drawing's and other technical documents
  • Basic computer knowledge and have some familiarity with MS office applications
  • Proficient using smart phones / tablets on a daily basis to send emails, pictures and other applications
  • Valid driver's license and the ability to obtain a passport
  • Ability to work efficiently under stressful situations
  • Follows instructions and complete jobs in a timely manner
  • Customer service is essential for this job and the employee must have excellent communication skills, verbally and handwritten
  • Must have the availability to work various hours, after hours and weekend as needed
  • Must have ability to maintain multiple tasks simultaneously, including the ability to manage assignments from more than one customer during any given day
  • Willing to travel to other Air Framer FALs in other state and other international Safran sites on some occasion
  • Must have the ability to generate written communication and to operate required office equipment
  • Ability to read and review written communication
  • Speech and hearing abilities that allow individual to communicate clearly and distinctly in English

Nice to have

  • Hands on electrical troubleshooting knowledge i.e. testing voltage and continuity
  • Demonstrated participation in continuous improvement efforts
  • Clear written and verbal communication

What we offer

  • 401k
  • Dental, vision and health insurance offered
  • $2,000.00 Hiring Bonus
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