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Field Service Technician II

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Cactus Wellhead LLC

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Location:
United States , Casper

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Category:
Energy

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Responsible for some field service activities including installation, testing, servicing, and repairing wellhead equipment. Maintains customer base by performing timely and competent service work.

Job Responsibility:

  • Comply with all quality, safety, health, environmental requirements, policies and procedures relevant to the position
  • Checks compatibility of equipment, inspecting condition, dry fitting and communicating relevant information with customer
  • Installs and tests equipment in accordance with operating procedures
  • Service Wellhead equipment as requested by customers in accordance with maintenance procedures
  • Repairs Wellhead equipment as requested by customers and as necessary due to field malfunctions
  • Is competent with Wellhead equipment excluding lubricators and saws
  • Maintains service vehicle and tools/equipment
  • Ensures periodic maintenance consistent with Company policy and promptly reports required repairs to Service Manager
  • Provides feedback to the Company through reporting of field problems and failures to the Service Manager for processing of Field Complaint Reports
  • Identifies and ensures appropriate tools, backup equipment and parts are available at or taken on service job
  • Prepares Field Service Orders, Rental Tickets and customer required documents accurately and completely
  • Maintains a high degree of customer satisfaction by providing timely and competent service
  • Special projects or assignments as directed by management

Requirements:

  • High school diploma or general education degree (GED)
  • 2 to 5 years related experience and/or training
  • or equivalent combination of education and experience
  • Customer required training
  • Certified in H2S, SafeLand and DOT when driving vehicles greater than 10,001 GVWR
  • Working knowledge of Cactus Wellhead Product, Customer Service Best Practices, Service Documentation and Record Keeping, Wellhead and Valve Equipment Compatibility, Wellhead and Valve Installation, Operation, and Maintenance, Field Equipment Repair, Equipment Troubleshooting of Cactus Wellhead and other OEM Equipment
  • Intermediate Computer, Language, and Mathematical Skills
  • Intermediate Reasoning Ability
  • Must be able to lift/move up to 50 pounds regularly
  • Stand and walk for extended periods (up to 12 hours per shift)
  • Climb stairs and ladders
  • Bend, stoop, kneel, and reach
  • Work in confined spaces when required
  • Operate heavy equipment and power tools
  • Perform repetitive movements
  • Wear required Personal Protective Equipment (PPE)
  • Follow all safety protocols and procedures
  • Participate in regular safety training
  • Complete required safety certifications
  • Comply with all environmental regulations
  • Pre-employment drug screening
  • Background checks
  • Medical examinations
  • Safety certifications
  • Valid driver's license
  • Ability to wear personal protective equipment (PPE)
  • Working in various weather conditions
  • Travel to remote locations

Additional Information:

Job Posted:
March 26, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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