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Field Service Technician II

United States, West Chester, Ohio 48000.00 - 66000.00 USD / Year · Job Posted March 14, 2026
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Job Description

The Field Service Technician II will perform functions related to product readiness for patient utilization on a wide range of rental and customer owned medical products. This is where we transform healthcare together by cleaning, disinfecting, operational function checks, and minor repairs of Baxter and non-Baxter products. Explore a Day in the Life of a Field Service Technician and learn more about Field Service Careers here. Every repair, every delivery, and every call makes a real impact. In addition to the repair work, the FSII is also responsible for performing the same responsibilities as a FST I related to product readiness for patient utilization on a wide range of rental and customer owned medical products. This position requires operating a fleet vehicle in a safe manner as well as direct customer contact. Additionally, will provide 24/7 delivery, removal, and service support for products in service centers and customer accounts in a timely and professional manner. Our commitment to our mission means we are there when patients and healthcare professionals need us, during the critical moments that matter most! The field service team works within hospital and service setting environments to repair medical devices.

Job Responsibility

  • Perform functions related to product readiness for patient utilization on a wide range of rental and customer owned medical products
  • Cleaning, disinfecting, operational function checks, and minor repairs of Baxter and non-Baxter products
  • Performing the same responsibilities as a FST I related to product readiness
  • Operating a fleet vehicle in a safe manner as well as direct customer contact
  • Provide 24/7 delivery, removal, and service support for products in service centers and customer accounts in a timely and professional manner
  • Performs electronic, hydraulic and pneumatic systems troubleshooting and repair of assigned products
  • Generate service revenue and complete activities required under service contract

Requirements

  • Must be at least 21 years of age
  • High school diploma or GED or equivalent experience
  • Valid driver's license and driving record
  • Basic mathematical skills – addition, subtraction, multiplication, and division
  • Ability to troubleshoot devices and repair any malfunctioning components
  • Ability to use the appropriate tools in making required adjustments and repairs
  • Ability to provide on-call coverage, up to 24/7 basis including weekends and holidays, which may require customer account visits
  • Ability to load, unload, and remove medical products, weighing up to 1680 pounds
  • Safely operate box truck vehicle or company car ranging in size from a cargo van up to a 26,000 pound truck
  • Responsible for adhering to Hill-Rom Safety Procedures
  • Must wear personal protective equipment including but not limited to safety shoes, eye protection, gloves, and protective clothing
  • Frequently works in environments were biohazards could be present. i.e. Hospitals, Service Centers, and Depots

Nice to have

  • Technical or Trade School training
  • DOT physical card (assistance is provided)
  • Experience with FDA regulated products
  • Experience in customer service

What we offer

  • Dental, medical, and vision insurance
  • Paid time off
  • Parental leave
  • Medical and dental coverage that start on day one
  • Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
  • Employee Stock Purchase Plan (ESPP)
  • 401(k) Retirement Savings Plan (RSP)
  • Flexible Spending Accounts
  • Educational assistance programs
  • Paid holidays
  • Paid time off ranging from 20 to 35 days based on length of service
  • Family and medical leaves of absence
  • Paid parental leave
  • Commuting benefits
  • Employee Discount Program
  • Employee Assistance Program (EAP)
  • Childcare benefits

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  • Cleaning, disinfecting, operational function checks, and minor repairs of Baxter and non-Baxter products
  • Performs electronic, hydraulic and pneumatic systems troubleshooting and repair of assigned products
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  • Use the appropriate tools in making required adjustments and repairs
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  • Dental insurance
  • Medical insurance
  • Vision insurance
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Expiration Date
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  • Perform routine cleaning & preventative maintenance on Baxter products
  • Provide on-call coverage, up to 24/7 basis including weekends and holidays, which may require customer account visits
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  • Demonstrate how to use Baxter product to hospital staff, caregivers, and other participants
  • Sustain a clean and safe work environment, including 5S activities (sort, set in-order, sweep, standardize and sustain)
  • Safely operate a company vehicle ranging in size from a cargo van up to a 26,000-pound truck
  • Ability to lift and carry up to 65 pounds using appropriate processes, including proper safety and ergonomic procedures
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  • Healthcare Insurance
  • 401K
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Location
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United States , Richmond
Salary
Salary:
56000.00 - 77000.00 USD / Year
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
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Requirements
Requirements
  • High School Diploma or GED
  • Must be at least 21 years of age
  • Valid driver’s license
  • Obtain and maintain a DOT physical card required
  • Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Job Responsibility
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  • Move and inspect medical products within Baxter service centers, healthcare facilities, and private homes. Load and unload Baxter product and maneuver the medical equipment within truck beds
  • Troubleshoot and evaluate any needed repairs. Perform routine cleaning & preventative maintenance on Baxter products
  • Provide on-call coverage, up to 24/7 basis including weekends and holidays, which may require customer account visits
  • Navigate electronic devices like smart phone, tablet, or PC to enter in or acquire information
  • Demonstrate how to use Baxter product to hospital staff, caregivers, and other participants
  • Sustain a clean and safe work environment, including 5S activities (sort, set in-order, sweep, standardize and sustain)
  • Safely operate a company vehicle ranging in size from a cargo van up to a 26,000-pound truck
  • Ability to lift and carry up to 65 pounds using appropriate processes, including proper safety and ergonomic procedures
  • Must wear proper PPE including safety shoes, eye protection, gloves, and protective clothing. Gloves supplied include both latex and non-latex materials. Complete all required safety and compliance modules and medical testing.
What we offer
What we offer
  • Healthcare Insurance
  • 401K
  • Paid Time Off
  • Parental Leave
  • Employee Stock Purchase Plan
  • medical and dental coverage that start on day one
  • insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
  • Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
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Field Service Technician II

This is where your work makes a difference. At Baxter, we believe every person—r...
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Salary:
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Expiration Date
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  • High school diploma or GED or equivalent experience
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  • Ability to troubleshoot devices and repair any malfunctioning components
  • Ability to use the appropriate tools in making required adjustments and repairs
  • Ability to provide on-call coverage, up to 24/7 basis including weekends and holidays, which may require customer account visits
  • Ability to load, unload, and remove medical products, weighing up to 1680 pounds
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  • Safely operate box truck vehicle or company car ranging in size from a cargo van up to a 26,000 pound truck
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  • Medical and dental insurance
  • Paid time off
  • Parental leave
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Field Service Technician II

The Field Service Technician I will perform functions related to product readine...
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Expiration Date
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Requirements
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  • Must be at least 21 years of age
  • High school diploma or GED or equivalent experience
  • Valid driver's license and driving record
  • Basic mathematical skills – addition, subtraction, multiplication, and division
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  • Ability to troubleshoot devices and repair any malfunctioning components
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  • Ability to provide on-call coverage, up to 24/7 basis including weekends and holidays, which may require customer account visits
  • Ability to load, unload, and remove medical products, weighing up to 1680 pounds
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  • Performs electronic, hydraulic and pneumatic systems troubleshooting and repair of assigned products
  • Ability to troubleshoot devices and repair any malfunctioning components
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  • Ability to provide on-call coverage, up to 24/7 basis including weekends and holidays, which may require customer account visits
  • Ability to load, unload, and remove medical products, weighing up to 1680 pounds
  • Generate service revenue and complete activities required under service contract
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  • dental insurance
  • medical insurance
  • vision insurance
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  • basic life insurance
  • accident insurance
  • short-term disability insurance
  • long-term disability insurance
  • business travel accident insurance
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