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Field Service Technician II

Canada, Calgary · Job Posted February 23, 2026
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Job Responsibility

  • Performs on-site services for new and existing clients, which may include on-site emergency repairs, equipment servicing and equipment upgrades on a 24/7 on-call basis
  • Responsible for the installation, diagnostics, repair and support for equipment that is installed and operating at customer sites
  • Diagnose problems with equipment, assess the extent of the problem, document findings, make decisions to repair and/or replace parts
  • Conducts technical analysis of product implementations, modifications and enhancements to products in accordance with specific customer specifications
  • Keeps customers informed on the nature of service provided or outstanding issues and recommends system enhancements, upgrades, or repairs
  • Works under general supervision and follows detailed guidelines to work on moderately complex repairs and installations
  • Ensures that processes and environmental conditions comply with local and national regulatory agencies, and Motion's safety standards
  • Provides technical support and training to customers on operational or maintenance aspects of system equipment
  • Communicates technical information to technical and non-technical stakeholders and meets customers daily or as required to ensure high levels of customer satisfaction
  • Assists less experienced Field Service Technicians with addressing customer needs
  • May lead small to moderate projects at customer sites
  • Performs other duties as assigned

Requirements

  • Ability to operate shop equipment safely
  • Excellent verbal and written communication skills
  • Work effectively with customers, peers and management to resolve client issues
  • Ability to read hydraulic schematics

What we offer

options for healthcare coverage, retirement savings, vacation, sick, and holiday pay

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