Field Service Technician II - Knoxville, TN Job at Baxter (Knoxville)

Job Description

The Field Service Technician II will perform functions related to product readiness for patient utilization on a wide range of rental and customer owned medical products. This is where we transform healthcare together by cleaning, disinfecting, operational function checks, and minor repairs of Baxter and non-Baxter products. Explore a Day in the Life of a Field Service Technician and learn more about Field Service Careers here (opens in new window). Every repair, every delivery, and every call makes a real impact. In addition to the repair work, the FSTII is also responsible for performing the same responsibilities as a FSTII related to product readiness for patient utilization on a wide range of rental and customer owned medical products. This position requires operating a fleet vehicle in a safe manner as well as direct customer contact. Additionally, will provide 24/7 delivery, removal, and service support for products in service centers and customer accounts in a timely and professional manner. Our commitment to our mission means we are there when patients and healthcare professionals need us, during the critical moments that matter most!

Job Responsibility

Performs electronic, hydraulic and pneumatic systems troubleshooting and repair of assigned products
Ability to troubleshoot devices and repair any malfunctioning components
Ability to use the appropriate tools in making required adjustments and repairs
Ability to provide on-call coverage, up to 24/7 basis including weekends and holidays, which may require customer account visits
Ability to load, unload, and remove medical products, weighing up to 1680 pounds
Generate service revenue and complete activities required under service contract
Safely operate box truck vehicle or company car ranging in size from a cargo van up to a 26,000 pound truck

Requirements

Must be at least 21 years of age
High school diploma or GED or equivalent experience
Valid driver's license and driving record
Basic mathematical skills – addition, subtraction, multiplication, and division
Ability to provide on-call coverage, up to 24/7 basis including weekends and holidays, which may require customer account visits
Ability to load, unload, and remove medical products, weighing up to 1680 pounds
Safely operate box truck vehicle or company car ranging in size from a cargo van up to a 26,000 pound truck

Nice to have

Technical or Trade School training
DOT physical card (assistance is provided)
Experience with FDA regulated products
Experience in customer service

What we offer

medical and dental coverage that start on day one
insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
Flexible Spending Accounts
educational assistance programs
time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service
family and medical leaves of absence
paid parental leave
commuting benefits
Employee Discount Program
Employee Assistance Program (EAP)
childcare benefits

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Field Service Technician II - Knoxville, TN

Job Description

Job Responsibility

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Field Service Technician II - Knoxville, TN

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