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Field Service Technician I

United States, Santa Clara Employment contract 51200.00 - 70400.00 USD / Year · Job Posted February 13, 2026
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Job Description

Our Field Service Technician I’s primary responsibility is to perform complex repair work on all customer and company – owned medical equipment. In addition to the repair work, the FSII is also responsible for performing the same responsibilities as a FST I related to product readiness for patient utilization on a wide range of rental and customer owned medical products. This position requires operating a fleet vehicle in a safe manner as well as direct customer contact. Additionally, will provide 24/7 delivery, removal, and service support for products in service centers and customer accounts in a timely and professional manner. Our commitment to our mission means we are there when patients and healthcare professionals need us, during the critical moments that matter most!

Job Responsibility

  • Perform complex repair work on all customer and company-owned medical equipment
  • Perform product readiness for patient utilization on a wide range of rental and customer owned medical products
  • Operate a fleet vehicle in a safe manner
  • Provide 24/7 delivery, removal, and service support for products in service centers and customer accounts
  • Perform electronic, hydraulic and pneumatic systems troubleshooting and repair of assigned products
  • Troubleshoot devices and repair any malfunctioning components
  • Use the appropriate tools in making required adjustments and repairs
  • Provide on-call coverage, up to 24/7 basis including weekends and holidays
  • Load, unload, and remove medical products, weighing up to 1680 pounds
  • Generate service revenue and complete activities required under service contract
  • Safely operate box truck vehicle or company car ranging in size from a cargo van up to a 26,000 pound truck

Requirements

  • Must be at least 21 years of age
  • High school diploma or GED or equivalent experience
  • Valid driver's license and driving record
  • Basic mathematical skills – addition, subtraction, multiplication, and division

What we offer

  • Dental, medical, and vision insurance
  • Paid time off
  • Parental leave
  • Medical and dental coverage that start on day one
  • Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
  • Employee Stock Purchase Plan (ESPP)
  • 401(k) Retirement Savings Plan (RSP)
  • Flexible Spending Accounts
  • Educational assistance programs
  • Paid holidays
  • Paid time off ranging from 20 to 35 days based on length of service
  • Family and medical leaves of absence
  • Paid parental leave
  • Commuting benefits
  • Employee Discount Program
  • Employee Assistance Program (EAP)
  • Childcare benefits

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