Field Service Technician I Job at Baxter (Shelbyville)

Field Service Technician I

Baxter

Location:
United States , Shelbyville

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

41600.00 - 57200.00 USD / Year

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Job Description:

The Field Service Technician I will perform functions related to product readiness for patient utilization on a wide range of rental and customer owned medical products. This is where we transform healthcare together by cleaning, disinfecting, operational function checks, and minor repairs of Baxter and non-Baxter products. Explore a Day in the Life of a Field Service Technician and learn more about Field Service Careers here (opens in new window). Every repair, every delivery, and every call makes a real impact. In addition to the repair work, the FST I is also responsible for performing the same responsibilities as a FST I related to product readiness for patient utilization on a wide range of rental and customer owned medical products. This position requires operating a fleet vehicle in a safe manner as well as direct customer contact. Additionally, will provide 24/7 delivery, removal, and service support for products in service centers and customer accounts in a timely and professional manner. Our commitment to our mission means we are there when patients and healthcare professionals need us, during the critical moments that matter most!

Job Responsibility:

Perform functions related to product readiness for patient utilization on a wide range of rental and customer owned medical products
Cleaning, disinfecting, operational function checks, and minor repairs of Baxter and non-Baxter products
Perform electronic, hydraulic and pneumatic systems troubleshooting and repair of assigned products
Troubleshoot devices and repair any malfunctioning components
Use the appropriate tools in making required adjustments and repairs
Provide on-call coverage, up to 24/7 basis including weekends and holidays, which may require customer account visits
Load, unload, and remove medical products, weighing up to 1680 pounds
Generate service revenue and complete activities required under service contract
Safely operate box truck vehicle or company car ranging in size from a cargo van up to a 26,000 pound truck
Provide 24/7 delivery, removal, and service support for products in service centers and customer accounts in a timely and professional manner

Requirements:

Must be at least 21 years of age
High school diploma or GED or equivalent experience
Valid driver's license and driving record
Basic mathematical skills – addition, subtraction, multiplication, and division
Preferred Qualifications: Technical or Trade School training
DOT physical card (assistance is provided)
Experience with FDA regulated products
Experience in customer service
Must wear personal protective equipment including but not limited to safety shoes, eye protection, gloves, and protective clothing. All equipment is provided.
Frequently works in environments where biohazards could be present. i.e. Hospitals, Service Centers, and Depots
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Nice to have:

Technical or Trade School training
DOT physical card (assistance is provided)
Experience with FDA regulated products
Experience in customer service

What we offer:

Medical and dental coverage that start on day one
Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
Flexible Spending Accounts
Educational assistance programs
Time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave
Commuting benefits
Employee Discount Program
Employee Assistance Program (EAP)
Childcare benefits

Additional Information:

Job Posted:
May 16, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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