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Baxter Logo Baxter · IT - Administration

Field Service Technician I

United States, Louisville Employment contract 41600.00 - 57200.00 USD / Year · Job Posted June 15, 2026
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Job Description

The Field Service Technician I will perform functions related to product readiness for patient utilization on a wide range of rental and customer owned medical products. This is where we transform healthcare together by cleaning, disinfecting, operational function checks, and minor repairs of Baxter and non-Baxter products. Explore a Day in the Life of a Field Service Technician and learn more about Field Service Careers here (opens in new window). Every repair, every delivery, and every call makes a real impact. In addition to the repair work, the FST I is also responsible for performing the same responsibilities as a FST I related to product readiness for patient utilization on a wide range of rental and customer owned medical products. This position requires operating a fleet vehicle in a safe manner as well as direct customer contact. Additionally, will provide 24/7 delivery, removal, and service support for products in service centers and customer accounts in a timely and professional manner.

Job Responsibility

  • Perform functions related to product readiness for patient utilization on a wide range of rental and customer owned medical products
  • Clean, disinfect, perform operational function checks, and minor repairs of Baxter and non-Baxter products
  • Perform electronic, hydraulic and pneumatic systems troubleshooting and repair of assigned products
  • Troubleshoot devices and repair any malfunctioning components
  • Use appropriate tools in making required adjustments and repairs
  • Provide on-call coverage up to 24/7 basis including weekends and holidays
  • Load, unload, and remove medical products weighing up to 1680 pounds
  • Generate service revenue and complete activities required under service contract
  • Safely operate box truck vehicle or company car ranging in size from a cargo van up to a 26,000 pound truck

Requirements

  • Must be at least 21 years of age
  • High school diploma or GED
  • Valid driver's license and driving record
  • Basic mathematical skills – addition, subtraction, multiplication, and division
  • Technical or Trade School training
  • DOT physical card (assistance is provided)
  • Experience with FDA regulated products
  • Experience in customer service

Nice to have

  • Technical or Trade School training
  • DOT physical card
  • Experience with FDA regulated products
  • Experience in customer service

What we offer

  • Medical and dental coverage that start on day one
  • Basic life, accident, short-term and long-term disability, and business travel accident insurance
  • Employee Stock Purchase Plan (ESPP) with ability to purchase company stock at a discount
  • 401(k) Retirement Savings Plan (RSP) with options for employee contributions and company matching
  • Flexible Spending Accounts
  • Educational assistance programs
  • Paid holidays
  • Paid time off ranging from 20 to 35 days based on length of service
  • Family and medical leaves of absence
  • Paid parental leave
  • Commuting benefits
  • Employee Discount Program
  • Employee Assistance Program (EAP)
  • Childcare benefits
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