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Baxter Logo Baxter · IT - Administration

Field Service Technician I

United States, Birmingham Employment contract 41600.00 - 57200.00 USD / Year · Job Posted June 09, 2026
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Job Description

The Field Service Technician I will perform functions related to product readiness for patient utilization on a wide range of rental and customer owned medical products. This is where we transform healthcare together by cleaning, disinfecting, operational function checks, and minor repairs of Baxter and non-Baxter products. Every repair, every delivery, and every call makes a real impact. In addition to the repair work, the FSTI is also responsible for performing the same responsibilities as a FSTI related to product readiness for patient utilization on a wide range of rental and customer owned medical products. This position requires operating a fleet vehicle in a safe manner as well as direct customer contact. Additionally, will provide 24/7 delivery, removal, and service support for products in service centers and customer accounts in a timely and professional manner.

Job Responsibility

  • Performs electronic, hydraulic and pneumatic systems troubleshooting and repair of assigned products
  • Ability to troubleshoot devices and repair any malfunctioning components
  • Ability to use the appropriate tools in making required adjustments and repairs
  • Ability to provide on-call coverage, up to 24/7 basis including weekends and holidays, which may require customer account visits
  • Ability to load, unload, and remove medical products, weighing up to 1680 pounds
  • Generate service revenue and complete activities required under service contract
  • Safely operate box truck vehicle or company car ranging in size from a cargo van up to a 26,000 pound truck

Requirements

  • Must be at least 21 years of age
  • High school diploma or GED or equivalent experience
  • Valid driver's license and driving record
  • Basic mathematical skills – addition, subtraction, multiplication, and division

Nice to have

  • Technical or Trade School training
  • DOT physical card (assistance is provided)
  • Experience with FDA regulated products
  • Experience in customer service

What we offer

  • medical insurance
  • dental insurance
  • vision insurance
  • paid time off
  • parental leave
  • Employee Stock Purchase Plan (ESPP)
  • 401(k) Retirement Savings Plan (RSP)
  • Flexible Spending Accounts
  • educational assistance programs
  • paid holidays
  • commuting benefits
  • Employee Discount Program
  • Employee Assistance Program (EAP)
  • childcare benefits
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Expiration Date
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  • High school diploma or GED
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  • Basic mathematical skills – addition, subtraction, multiplication, and division
  • Technical or Trade School training
  • DOT physical card (assistance is provided)
  • Experience with FDA regulated products
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  • Ability to troubleshoot devices and repair any malfunctioning components
  • Ability to use the appropriate tools in making required adjustments and repairs
  • Ability to provide on-call coverage, up to 24/7 basis including weekends and holidays, which may require customer account visits
  • Ability to load, unload, and remove medical products, weighing up to 1680 pounds
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Expiration Date
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  • Demonstrate how to use Baxter product to hospital staff, caregivers, and other participants
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