Field Service Technician I Job at Baxter (Santa Clara)

Field Service Technician I

Baxter

Location:
United States , Santa Clara

Category:
IT - Administration

Contract Type:
Not provided

Salary:

51200.00 - 70400.00 USD / Year

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Job Description:

Field Service Technician I's primary responsibility is to perform complex repair work on all customer and company – owned medical equipment. In addition to the repair work, the FSII is also responsible for performing the same responsibilities as a FST I related to product readiness for patient utilization on a wide range of rental and customer owned medical products. This position requires operating a fleet vehicle in a safe manner as well as direct customer contact. Additionally, will provide 24/7 delivery, removal, and service support for products in service centers and customer accounts in a timely and professional manner. Our commitment to our mission means we are there when patients and healthcare professionals need us, during the critical moments that matter most!

Job Responsibility:

Perform complex repair work on all customer and company-owned medical equipment
Perform product readiness for patient utilization on a wide range of rental and customer owned medical products
Operate a fleet vehicle in a safe manner
Provide 24/7 delivery, removal, and service support for products in service centers and customer accounts in a timely and professional manner
Perform electronic, hydraulic and pneumatic systems troubleshooting and repair of assigned products
Troubleshoot devices and repair any malfunctioning components
Use the appropriate tools in making required adjustments and repairs
Provide on-call coverage, up to 24/7 basis including weekends and holidays, which may require customer account visits
Load, unload, and remove medical products, weighing up to 1680 pounds
Generate service revenue and complete activities required under service contract
Safely operate box truck vehicle or company car ranging in size from a cargo van up to a 26,000 pound truck

Requirements:

Must be at least 21 years of age
High school diploma or GED or equivalent experience
Valid driver's license and driving record
Basic mathematical skills – addition, subtraction, multiplication, and division

What we offer:

Dental, medical, and vision insurance
Paid time off
Parental leave
Medical and dental coverage that start on day one
Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP)
401(k) Retirement Savings Plan (RSP)
Flexible Spending Accounts
Educational assistance programs
Paid holidays
Paid time off ranging from 20 to 35 days based on length of service
Family and medical leaves of absence
Paid parental leave
Commuting benefits
Employee Discount Program
Employee Assistance Program (EAP)
Childcare benefits

Additional Information:

Job Posted:
January 06, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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