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Field Service Technician - Capital Equipment

United States, Ohio Employment contract 33.00 - 50.00 USD / Hour · Job Posted May 04, 2026
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Job Description

Viking Engineering and Development is looking for a dynamic Field Service Technician. This position plays a vital role in supporting our customers by installing, troubleshooting, repairing, and maintaining industry-leading wood fastening machines. Our Field Service Technicians oversee every new machine installation from start to finish-managing setup, calibration, and providing hands-on training for operators and maintenance teams. In this role, you will apply your expertise in mechanical, electrical, hydraulic, and pneumatic systems daily to deliver exceptional service, ensure optimal machine performance, and set our customers up for long-term success.

Job Responsibility

  • Install, service, troubleshoot, and maintain Viking equipment using electrical, pneumatic, hydraulic, and mechanical knowledge
  • Read and interpret blueprints, schematics, and technical manuals to ensure proper assembly and operation
  • Test and calibrate equipment to ensure functionality and compliance with specifications
  • Perform modifications and repairs
  • document changes accurately and communicate with engineering teams
  • Train customer operators and maintenance staff on equipment operation, safety, and preventive maintenance
  • Provide phone support as needed
  • Maintain strong customer relationships by addressing issues professionally and efficiently
  • Provide detailed and accurate service reports and expense reports in a timely manner
  • Ensure all work complies with company safety standards and OSHA regulations

Requirements

  • 3+ years of experience in Field Service of Industrial equipment, or related mechanical / electrical roles
  • High mechanical aptitude, problem-solving and troubleshooting ability especially in electrical systems, programmable logic controllers (PLC), and mechanical systems
  • Ability to read, analyze and interpret technical journals, manuals, blueprints, and schematics
  • Valid driver's license and clean driving record

Nice to have

  • Experience with pneumatics and hydraulics
  • A two-year degree in Mechatronics or Automated Machines is preferred
  • Microsoft Office Suite – Word, Excel, Access, Publisher, PowerPoint, and Outlook
  • Emerson and B&R Programming Software
  • Solidworks

What we offer

  • Health, Dental, and Vision Insurance
  • STD, LTD, Basic and Voluntary Life Insurance
  • HSA and FSA options
  • 401(k) matching
  • Paid Time Off
  • Paid Holidays
  • Viking Ownership Program
  • Viking Annual Bonus
  • Mileage reimbursement
  • Travel reimbursement
  • Expense account
  • Annual Bonus Program
  • Viking Ownership Program

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