Field Service Technician - 3D Printers Job at Formlabs GmbH (Frankfurt)

Field Service Technician - 3D Printers

As the dedicated Field Service Technician for Formlabs, you will be the primary ...

Location

Germany , Frankfurt

Salary:

Not provided

Formlabs GmbH

Expiration Date

Until further notice

Requirements

Based in Frankfurt (highly preferred due to hub connectivity) or Berlin
Energized by travel and willing to be on the road 80%+ of the time
Strong technical background (electromechanical/hardware) and the soft skills required to teach others how to use that technology
Fluency in German and English
Valid driver’s license is required

Job Responsibility

Installation & Customer Training (On-Site): Travel to customer sites to unpack, install, commission, and calibrate new 3D printing systems
User Training: Conduct structured on-site training sessions for new and existing customers
Demonstrations: Perform live product demos
Break-Fix & Maintenance (On-Site): Rapid Response: Act as a deployable resource for customers facing downtime
Preventative Maintenance: Manage a schedule of annual maintenance visits
Troubleshooting: Employ critical thinking to diagnose electromechanical issues
Logistics & Reporting: Execute a high volume of activity
Travel Management: Independently manage a complex travel schedule
Documentation: Maintain meticulous records of installations, training sessions completed, and repairs in Salesforce

What we offer

An inclusive, dog-friendly office with diverse and inspiring colleagues
Shares in the company
In-office catering 3x per week, plus daily free beverages and snacks
Monthly 50 EUR mobility subsidy (incl. BVG Firmenticket & Swapfiets)
Weekly yoga classes
Free mental health & well-being sessions with an external partner
Learning and development budget
Free 3D prints
Urban Sports Club discount
Supplementary, opt-in German pension scheme

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Expiration Date

Until further notice

Requirements

Associate's degree or relevant technical certification with at least 3+ years of hands-on experience
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Ability to collaborate with sustaining engineering teams to resolve complex technical challenges
Expert proficiency in troubleshooting and maintaining complex systems across electrical, mechanical, and software domains
Advanced skills in preventative maintenance

Job Responsibility

Ensure daily understanding of shift success criteria to meet test needs, schedule and budget requirements
Coordinate the delivery and inventory of building materials
Maintain clear and professional communication with team members
Take ownership of steady machine or test rig operation and collaborate with ICON teams to address operational issues
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Work closely with other Senior Titan Testing Technicians to maintain operational efficiency
Provide supervision and guidance to Titan Testing Technicians
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Perform build activities including reinforcement adjustment and placement
Execute and document QC measurements on material samples

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Expiration Date

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Familiarity with accounting software such as QuickBooks or similar platforms
Proficiency in Microsoft Office Suite, particularly Excel
Strong attention to detail and excellent numerical accuracy
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Solid communication skills, both written and verbal
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Job Responsibility

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Prepare and manage invoices, expense reports, and other financial documentation
Perform bank statement and account reconciliations, addressing discrepancies promptly
Maintain and update accounting files to ensure accuracy and completeness of financial records
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Support month-end and year-end financial close procedures
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Expiration Date

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Requirements

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Expiration Date

Until further notice

Requirements

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Employee stock purchase plan
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Flexible spending account
Employee stock grants
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Paid time off
Up to 12 paid holidays

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Expiration Date

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Expiration Date

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Salary:

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Expiration Date

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company 401(k) plan

Parttime

Field Service Technician - 3D Printers

Formlabs GmbH

Location:
Germany , Frankfurt

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 01, 2026

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