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Field Service Technician- Frac Watch- Rotational

United States, Donora · Job Posted July 03, 2026
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Job Description

20/10 Rotational schedule. Job Summary: Responsible for field service activities including installation, testing, servicing, and repairing wellhead equipment. Maintains customer base by performing timely and competent service work.

Job Responsibility

  • Comply with all quality, safety, health, environmental requirements, policies and procedures relevant to the position
  • Checks compatibility of equipment, inspecting condition, dry fitting and communicating relevant information with customer
  • Installs and tests equipment in accordance with operating procedures
  • Services equipment as requested by customers in accordance with maintenance procedures
  • Repairs equipment as requested by customers and as necessary due to field malfunctions
  • Maintains service vehicle and tolls/equipment
  • Ensures periodic maintenance consistent with Company policy and promptly reports required repairs to Service Manager
  • Provides feedback to the Company through reporting of field problems and failures to the Service Manager for processing of Field Complaint Reports
  • Identifies and ensures appropriate tools, backup equipment and parts are available at or taken on service job
  • Prepares Field Service Orders, Rental Tickets and customer required documents accurately and completely
  • Maintains a high degree of customer satisfaction by providing timely and competent service
  • Special projects or assignments as directed by management

Requirements

  • Certified in H2S, SafeLand and DOT when driving vehicles greater than 10,001 GVWR
  • Working knowledge of Cactus Wellhead Product
  • Customer Service Best Practices
  • Service Documentation and Record Keeping
  • Wellhead and Valve Equipment Compatibility
  • Wellhead and Valve Installation, Operation, and Maintenance
  • Field Equipment Repair
  • Equipment Troubleshooting of Cactus Wellhead and other OEM Equipment
  • Intermediate Computer, Language, and Mathematical Skills
  • Intermediate Reasoning Ability
  • Regularly required to use hands to finger, handle, or feel
  • reach with hands and arms
  • climb or balance and stoop, kneel, crouch, or crawl
  • stand, walk and sit
  • talk and hear
  • Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 40 pounds
  • Close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
  • Ability to clearly hear voices or alarms, bells, and other noise

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