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Install, service, troubleshoot, and maintain Viking equipment using electrical, pneumatic, hydraulic, and mechanical knowledge
Read and interpret blueprints, schematics, and technical manuals to ensure proper assembly and operation
Test and calibrate equipment to ensure functionality and compliance with specifications
Perform modifications and repairs
document changes accurately and communicate with engineering teams
Train customer operators and maintenance staff on equipment operation, safety, and preventive maintenance
Provide phone support as needed
Maintain strong customer relationships by addressing issues professionally and efficiently
Provide detailed and accurate service reports and expense reports in a timely manner
Ensure all work complies with company safety standards and OSHA regulations
Requirements
3+ years of experience in Field Service of Industrial equipment, or related mechanical / electrical roles
High mechanical aptitude, problem-solving and troubleshooting ability especially in electrical systems, programmable logic controllers (PLC), and mechanical systems
Ability to read, analyze and interpret technical journals, manuals, blueprints, and schematics
Valid driver's license and clean driving record
Ability to obtain a U.S. passport to travel internationally on occasion
Ability to drive for extended periods of time
Nice to have
Experience with pneumatics and hydraulics preferred
A two-year degree in Mechatronics or Automated Machines is preferred
Microsoft Office Suite – Word, Excel, Access, Publisher, PowerPoint, and Outlook