Field Service Team Leader Job at Crown Lift Trucks Ltd (Romford)

Customer Care Team Leader

Overseeing the daily operations of the outsourced call center function, ensuring...

Location

Greece , Paiania

Salary:

Not provided

Metlen Group

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Management, Business Administration, or a related field
2+ years’ experience in a call center team leader or supervisory role, including team management
Proven experience working with or managing outsourced customer service teams
Strong communication skills and very good command of English
Proficiency in CRM systems and call center technologies
Must hold a valid driver’s license and be able to travel as needed

Job Responsibility

Serving as the primary liaison between the company and the outsourced customer service provider, ensuring effective communication and coordination
Monitoring daily performance metrics to ensure adherence to KPIs, SLAs, and company quality standards
Providing coaching, feedback, and support to the external team to maintain high service levels
Collaborating with internal departments to resolve escalated customer issues and implement process improvements
Analyzing performance data and preparing reports with actionable recommendations for service enhancement
Managing resource planning and workforce adjustments, including visiting the outsourcing partner’s premises when necessary

What we offer

Competitive remuneration package
Ticket Restaurant Card
Group Health Insurance program
Protergia discount on electricity and natural gas bill
Pension Plan

Fulltime

Field Service Site Manager

This is a management position in charge of the CS Team. The primary responsibili...

Location

South Korea , Icheon

Salary:

Not provided

ASML

Expiration Date

Until further notice

Requirements

15+ years of experience (technical support/field service) in Semi / High-tech industry (multinational company is preferred)
Experience in semiconductor photolithography / semiconductor fab environment is highly desired including experience in DUV optical imaging systems support in a clean room environment or equivalent experience in diagnosing and troubleshooting and/or customer service on electronic systems
Experience in service operations management with experience managing service engineers and executing customer service operations
Experience in electronics, software, mechanical engineering, optics and an ability to understand problems of scope where analysis of situations or data requires a review of identifiable factors
Understand operations process pertaining to semiconductor equipment installation and support, i.e, stepping and or scanning “Photo Lithography Imaging” systems, DUV metrology systems, DUV excimer lasers or specific DUV Beam Delivery Systems
System performance related data analysis, system troubleshooting and applied technical problem solving skills required
5+ years of people managing experience, managing technical customer support teams
Experience of overseeing multiple group/team leaders in a local CS organization, leading and developing people and teams
Capable to manage customers/stakeholders and high pressured situations
Bachelor’s degree in engineering related field is required and Master’s Degree is preferred

Job Responsibility

Provides appropriate service engineering resources required for equipment installation, maintenance, upgrade, & repairs of equipment at customer sites
Obtains service engineering resources based on customer requirements for comprehensive system support, including systems in escalation and under installation
Manages personnel schedules to ensure adequate resource for customer satisfaction: PTO, Training, Factory support labor and new system or upgrades
Executes inventory management control and forecasting in coordination with regional and corporate logistics
Ensures availability and safe operation of tools or equipment for installation and maintenance of systems at customer sites
Engages and maintains customer relationships including proactive interface with customer mgmt to identify potential areas of improvement and drive resolution
Reviews long term service strategies with the Customer and confirm plans
Ensures and maintains cross-functional interface with Account Management, Logistics, Technical Support and other regional and corporate functions as required
Reviews information about Cymer with FSE’s, e.g., Business status, new products, etc
Establishes and monitors FSE training plans, FSE certification tracking and training strategies in conjunction with corporate training department

Fulltime

Production Team Leader

BorgWarner PowerDrive Systems is currently looking for “dynamic, results driven”...

Location

Portugal , Viana do Castelo

Salary:

Not provided

BorgWarner

Expiration Date

Until further notice

Requirements

Secondary Education, preferably with technical-professional training, or a degree in engineering or a related field
Previous experience in a similar role will be valued
Problem Solving (5W
Ishikawa
PDCA
8D) (preferred)
Knowledge of quality tools
Knowledge of automotive industry standards
Computer knowledge from the user's perspective
Knowledge of Lean Manufacturing tools (preferred)

Job Responsibility

Coordinate the activities of the team members including the assignment of tasks and production objectives
Train new members (safety rules in the operation of equipment, cleaning of the station and 5S, assembly and inspection processes)
Training of all team leader and employees of the teams for each product up to the level of certification following the operator certification process
Respond to production orders in line with the smoothing/levelling fulfillment rate
Facilitate continuous improvement within the team and provide support in implementing improvements, focusing on safety, quality, cost, delivery, and motivation
Actively participate in problem solving (8D, 6M, 5 Whys related to safety and quality issues)
Conduct daily meetings with team members and facilitate communication between shifts with a focus on product performance indicators (OEE, Through-Puts, FTT, PPM's, customer incidents/alerts, scrap, breakdowns, TRIR, accidents/ security incidents)
Support and implement production tools (Visual support, JIT, 5S, Kanban)
Responsible process control, using tools in use: Preventive Maintenance, Poka-yoke Control, Startup Checklist, LPA
Lead, motivate and support the development of team members

Fulltime

Team Leader

As a Team Leader, you will work directly with adults with disabilities while als...

Location

Canada , Edmonton

Salary:

Not provided

Independent Counselling Enterprises Inc

Expiration Date

Until further notice

Requirements

Experience in community disability services or a related field preferred
Previous leadership or mentoring experience is an asset
Clear Vulnerable Sector Police Check (within 6 months)
Basic First Aid with CPR Level A (or willingness to obtain within 3 months)
Valid driver’s license, reliable vehicle, and $2M liability insurance required
Dependable — clients and coworkers can count on you to show up prepared and on time
Able to communicate clearly with clients, families, and staff
Organized and detail-oriented, able to guide staff and manage routines
Able to stay calm and follow ICE procedures in stressful or unexpected situations

Job Responsibility

Guide and support staff during shifts, ensuring consistent, client-centered care
Work directly with clients on daily routines, personal care, and community activities
Model best practices for staff, showing how to support respectfully and effectively
Ensure staff follow support plans and ICE procedures at all times
Assist with scheduling, shift coverage, and communication with supervisors
Respond calmly to unexpected situations and support staff in managing behaviours
Encourage teamwork and create a respectful, positive shift environment
Complete shift reports and documentation accurately and on time

What we offer

Paid training, orientation, and ongoing professional development
Stable employment with opportunities to grow into Team Coordinator and CSC roles
Non-registered group RSP matching program available to qualifying employees after one year of employment, with contributions adjusted according to length of service
Support from experienced supervisors and colleagues
A respectful, inclusive workplace that values teamwork and diversity
Employee recognition for long service and outstanding contributions
Work that is meaningful — every day you’ll make a difference in someone’s life and community

Fulltime

Wholesale Team Leader

The Wholesale Team Leader will work within a team compromising of Account Execut...

Location

United Kingdom , Croydon, Surrey

Salary:

40000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

3 years Wholesale P&C experience

Job Responsibility

To support the Account Executives in maintaining positive Client relationships
Support the Account Manager in the development and training needs of Account Handlers/Trainees in their understanding of the placement setup
Support/deputise for the Account Manager in coordinating resources across the team, to provide the best support service to the Account Executives
Attends and contributes to internal Technical Meetings
Looks at ways to add to the skills and knowledge pool of the Team and to improve the Teams procedures and standards
To provide accurate and effective support to the Execs and the Team
Assist with the development of new business and the existing portfolio of agents
Contribute to the analysis of Client data for presentation to Insurers
Monitor the progress of the placements, so as to ensure compliance with Group and FCA procedures, regulations and requirements
Liaise with agents and prepare/populate MRC with appropriate information

What we offer

Competitive holiday allowance with the annual option to buy additional days
Death in Service benefit of x4 salary
Company pension scheme
Very generous maternity and paternity leave packages
A flexible benefits package which allows you to add additional benefits to your overall package

Fulltime

Senior Interior Designer – Team Leader

Location

Vietnam , Hanoi

Salary:

Not provided

be architects Holding AG

Expiration Date

Until further notice

Requirements

08+ years of experience in interior design
at least 03 years in hospitality
experience in commercial interior design or architecture is a strong advantage
prior experience in international project
Bachelor’s degree in Interior Design or Master’s degree in Interior Design
minumum 01 recommendation letter from a hospitality brand (eg. Accor, Marriott International, InterContinental Hotels Group, Four Seasons Hotels & Resorts)
must fluent written and spoken English and professionally work in English
be able to quickly learn and integrate into Vietnamese culture and the workflow of the company
willingness to continuously learn and stay updated on regulations, especially Vietnam building and fire codes
knowledgeable in materials, finishes, millwork design, FF&E, and OS&E

Job Responsibility

Lead and manage Interior Design team and implement directives from Studio Manager in providing services per scope, budget, and schedule
design, develop, and document concepts for interiors and space planning
sketch preliminary designs and produce visulizations from 3D models that reflect the proposed floor plans, RCPs, elevations, and FF&E
create design presentations, mood boards, and material boards/binders to help convey look and feel of design concepts to clients
supervise, develop, and mentor interior designers to promote a culture of design excellence and creativity
prepare design specifications and coordinate with Studio Manager and technical team to ensure project completion in compliance with design intent and technical accuracy
acquire and integrate necessary inputs from Clients, Business Development team, and Production team to ensure alignment with project scope and objectives
interface with clients and deliver design presentations to them

What we offer

biannual performance reviews
medical insurance

Fulltime

Senior Interior Designer – Team Leader

Location

Vietnam , Hanoi

Salary:

Not provided

be architects Holding AG

Expiration Date

Until further notice

Requirements

08+ years of experience in interior design, at least 03 years in hospitality
Experience in commercial interior design or architecture is a strong advantage
Prior experience in international project
Bachelor’s degree in Interior Design or Master’s degree in Interior Design
Minumum 01 recommendation letter from a hospitality brand (eg. Accor, Marriott International, InterContinental Hotels Group, Four Seasons Hotels & Resorts)
Must fluent written and spoken English and professionally work in English
Be able to quickly learn and integrate into Vietnamese culture and the workflow of the company. Willingness to continuously learn and stay updated on regulations, especially Vietnam building and fire codes
Knowledgeable in materials, finishes, millwork design, FF&E, and OS&E
Strong experience in spec writing
Outstanding communication and presentation skills

Job Responsibility

Lead and manage Interior Design team and implement directives from Studio Manager in providing services per scope, budget, and schedule
Design, develop, and document concepts for interiors and space planning
Sketch preliminary designs and produce visulizations from 3D models that reflect the proposed floor plans, RCPs, elevations, and FF&E
Create design presentations, mood boards, and material boards/binders to help convey look and feel of design concepts to clients
Supervise, develop, and mentor interior designers to promote a culture of design excellence and creativity
Prepare design specifications and coordinate with Studio Manager and technical team to ensure project completion in compliance with design intent and technical accuracy
Acquire and integrate necessary inputs from Clients, Business Development team, and Production team to ensure alignment with project scope and objectives
Interface with clients and deliver design presentations to them

What we offer

biannual performance reviews
medical insurance

Fulltime

Dws architect i global it services leader

Lead the design and implementation of cutting-edge data warehousing solutions fo...

Location

Japan , Tokyo

Salary:

10000000.00 - 20000000.00 JPY / Year

Randstad

Expiration Date

April 03, 2026

Requirements

8+ years of experience in data warehousing architecture and design
Expert knowledge of data modeling techniques
Proven experience with ETL processes and tools
Strong understanding of cloud-based data warehousing solutions (e.g., Snowflake, AWS Redshift)
Experience with data visualization and reporting tools
Excellent communication and collaboration skills
Experience working in a global environment
Fluent in Japanese and English
Bachelor's degree in Computer Science or a related field
Experience with Agile development methodologies

Job Responsibility

Lead the design and architecture of data warehousing solutions
Develop and maintain technical documentation
Collaborate with cross-functional teams to ensure seamless integration
Guide and mentor junior team members

What we offer

健康保険
厚生年金保険
雇用保険

Fulltime

Field Service Team Leader

Crown Lift Trucks Ltd

Location:
United Kingdom , Romford

Category:
Logistics

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 04, 2026

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Location:United Kingdom , Romford

Category:Logistics

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Job Description:

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Job Posted:March 04, 2026

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