CrawlJobs Logo

Field Service Team Lead

United States, Jacksonville Employment contract 56000.00 - 77000.00 USD / Year · Job Posted June 30, 2026
Apply Position
Job Link Share

Job Description

In addition to the responsibilities below, the Team Leader will at times be required to complete tasks and responsibilities outlined in the Field Service Technician I & II job descriptions as the needs of the business require. This job is a leadership role which will oversee work distribution to all Service Center employees.

Job Responsibility

  • Complete all required safety and compliance learning modules on a timely basis and complete medical testing in a timely manner
  • Safely operate a fleet vehicle ranging in size from a cargo van to a 26,000 pound truck
  • Lift and carry up to 65 pounds using appropriate processes and safety procedures
  • Lead and conduct training on Baxter portfolio products and services at the service center, territory, and area levels
  • Perform complex repairs on medical products beyond simple and minor cosmetic repairs or component replacements
  • Perform routine cleaning and maintenance procedures on various medical products, including pre-installation maintenance, and modification procedures
  • Visually, audibly, and manually inspect Baxter products for electrical, mechanical, hydraulic, pneumatic, or cosmetic problems requiring adjustment or repair
  • Coordinate daily work assignments, oversee and engage in field and warehouse activities, and manage accurate on-site inventory

Requirements

  • High School Diploma or GED
  • 3+ years working with medical devices/FDA regulated products in a hands-on environment preferred
  • Adapts to new technologies and comfortable with the Microsoft Office Suite of products
  • Valid driver's license and driving record that meets company standards and state requirements
  • Ability to acquire and maintain a DOT physical card required
  • Schedule flexibility/on-call

Nice to have

Applicable technical or trade school training preferred

What we offer

  • Medical and dental coverage starting on day one
  • Basic life insurance
  • Accident insurance
  • Short-term and long-term disability insurance
  • Business travel accident insurance
  • Employee Stock Purchase Plan (ESPP) with ability to purchase company stock at a discount
  • 401(k) Retirement Savings Plan (RSP) with employee contributions and company matching
  • Flexible Spending Accounts
  • Educational assistance programs
  • Paid holidays
  • Paid time off ranging from 20 to 35 days based on length of service
  • Family and medical leaves of absence
  • Paid parental leave
  • Commuting benefits
  • Employee Discount Program
  • Employee Assistance Program (EAP)
  • Childcare benefits

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Field Service Team Lead

8 matching positions

Senior Team Lead, Field Network Cabling Installation

The Senior Team Lead, Network Field Cabling Installation is a developing managem...
Location
Location
United States of America , Remote
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Seasoned proficiency in project management principles and tools
  • Seasoned knowledge of network cabling standards, copper, and fiber optic cabling systems
  • Excellent problem-solving and decision-making skills
  • Effective communication and interpersonal skills
  • Commitment to safety and compliance
  • Stays updated with industry trends and emerging technologies
  • Developing ability to lead and manage a team effectively
  • Ability to deal with challenging situations effectively, coupled with the ability to work in a fast-paced environment
  • Bachelor's degree or equivalent in Electrical Engineering, Telecommunications, Network Engineering, or a related field (or equivalent experience)
  • Seasoned experience gained within a similar role and similar IT services organization
Job Responsibility
Job Responsibility
  • Leads, mentors, and supervises a team of network cabling installation engineers whilst fostering a collaborative and high-performance work environment
  • Oversees the planning, execution, and completion of network cabling projects
  • Collaborates with project managers, network engineers, and stakeholders to ensure project success
  • Develops and implements strategic plans for network cabling infrastructure to support the organization's IT and business objectives
  • Assesses future capacity needs and technology trends to guide infrastructure planning
  • Ensures that network cabling installations meet industry standards, compliance requirements, and best practices
  • Conducts quality assessments and inspections of completed installations
  • Allocates resources efficiently, including personnel, equipment, and budget, to support cabling projects
  • Monitors project budgets and resource utilization
  • Maintain accurate documentation of cabling layouts, diagrams, test results, and project records
  • Fulltime
Read More
Arrow Right
New

Mechanical Team Lead | Service Manager (Oil & Gas)

A global leader in industrial engineering and high-performance machinery is seek...
Location
Location
Australia , Brisbane
Salary
Salary:
110000.00 - 130000.00 AUD / Year
https://www.randstad.com Logo
Randstad
Expiration Date
July 30, 2026
Flip Icon
Requirements
Requirements
  • Mechanical Trade Qualification (Fitter, Mechanical or equivalent)
  • Proven experience managing technical teams (3-15 people) within a field service or heavy workshop environment (you are a Workshop Manager, Team Lead or Field Service Manager)
  • Experience working within heavily regulated sectors such as Oil & Gas, compression technology, or heavy industrial processing
  • Computer literacy: outlook, word, excel
  • A valid Australian driver's licence and a current passport are required
Job Responsibility
Job Responsibility
  • Manage and schedule daily workflows for field service jobs and workshop projects
  • Mentor and lead a small team (5-15 people) of qualified mechanical tradespeople to ensure high-quality service delivery
  • Maintain strong relationships with industrial accounts, offering proactive technical solutions and swift issue resolution
  • Streamline workshop systems and procedures to boost efficiency and consistency
  • Cultivate a rigorous safety-first culture and ensure full compliance with quality and environmental standards
What we offer
What we offer
  • Annual company bonus scheme
  • Excellent culture and supportive teams
  • Highly stable global company
  • A genuinely supportive management network and a collaborative, positive workplace culture
Read More
Arrow Right

Field Service Team Manager - South 2

Join us as Field Service Team Manager To bring focused leadership to a team of s...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
alfalaval.it Logo
ALFA LAVAL ITALY S.R.L.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Engineering Degree with 6-8 years or Diploma with minimum 8-10 years of working experience
  • Knowledge of Health, Safety & Environment in industrial manner
  • Knowledge of rotating equipment, Heat Transfer & fluid equipment’s
  • Knowledge of good mechanical maintenance practices
  • Knowledge about various type of mechanical measuring instruments
Job Responsibility
Job Responsibility
  • Provide focused leadership to a team of service engineers, maintaining operational capability while balancing the needs of the customer, business, and the team
  • Support and coordinate team members to create an excellent customer experience and meet service market demands
  • Secure a strong QHSE culture within the team
  • Lead change management to adapt to new market demands
  • Manage and develop capabilities needed to support the overall service strategy
  • Support proactive service sales through lead generation in collaboration with the Service Sales team
  • Lead the team by giving direction and ensuring a strong customer-oriented mindset
  • Lead the team remotely, ensuring they perform according to the service strategy with a strong customer-oriented mindset
  • Coordinate service requests based on customer needs, priority, and communication with customers, segments, and service engineers
  • Closely monitor the utilization and efficiency of service engineers and ensure effective use of available resources
What we offer
What we offer
  • Interesting and challenging position in an open and friendly environment where we help each other to develop and create value for our customers
  • Exciting place to build a global network with different nationalities to mingle and to learn
  • True impact on Alfa Laval’s future success
  • Fulltime
Read More
Arrow Right

Field Service Team Leader - South Wales & West

Deliver a high level of customer satisfaction; support the FSM in daily field ac...
Location
Location
United Kingdom , Bristol
Salary
Salary:
Not provided
crown.com Logo
Crown Lift Trucks Ltd
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must hold full UK Driving Licence
  • Proficient in fault-finding and repair
  • Educated with an ability to achieve a grade C in English and maths at GCSE
  • Experience of Health & Safety requirements working in a workshop practice
  • Commitment to continuing personal and professional development
  • Excellent organisational skills, resourceful and solution driven
  • A high standard of accuracy and attention to detail
  • Ability to multi‐task, prioritising workloads to work to tight deadlines
  • Ability to work independently or in a team
  • Clear communication skills – oral and written
Job Responsibility
Job Responsibility
  • Deliver a high level of customer satisfaction
  • support the FSM in daily field activities, including technical support and specialist installations
  • Promote a high level of Safe Working practices
  • Carry out fundamental Field Service Engineering tasks
  • Review Engineer performance with Field Service Manager monthly
  • Review jobs per day
  • Review chargeable hours per Engineer
  • Review training requirements
  • Monitor and Co-ordinate monthly PM Schedule/ WIP in conjunction with the Front Desk
  • Undertake Engineer Audits as required
What we offer
What we offer
  • Company van plus fuel card – private use of company vehicle (subject to tax regulations)
  • Company pension plan
  • 25 days annual leave plus bank holidays
  • Door to door payment
  • Support with tooling
  • Excellent discount scheme with access to the best perks from some of the UK’s biggest brands
  • Employee assistance programme
  • Fulltime
Read More
Arrow Right

Field Service Team Manager

In this role you will lead and support a regional team of field service professi...
Location
Location
United States , Plymouth
Salary
Salary:
60000.00 - 100000.00 USD / Year
buhlergroup.com Logo
Bühler Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years in people leadership or technical lead capacity is required
  • 5+ years in industrial field service (installation, commissioning, troubleshooting) is preferred
  • Strong mechanical and industrial knowledge
  • Demonstrated customer facing communication skills and conflict resolution
  • Prior leadership/management role
  • Formal leadership training
  • Microsoft Office is required
  • SAP experience is preferred
  • Experience with food processing equipment (e.g., pasta, grain, milling, mixing, conveying, thermal, or sorting systems) is preferred
  • Ownership & Judgment: Prioritizes safety and quality
Job Responsibility
Job Responsibility
  • Recruit, onboard, develop, and performance-manage Field Service Engineers (FSEs) using clear goals, IDPs, the Skills Matrix, and SuccessFactors/EPM+
  • Upskill FSEs in mechanical/electronic competencies, market needs, documentation quality, customer communication, and professional reporting
  • conduct post‑job reviews
  • Foster a safety‑first, continuous improvement culture aligned with Bühler values, enforcing all EHS/OSHA/LOTO standards and ensuring timely training and incident reporting
  • Maintain deep technical curiosity and build strong working knowledge of the Bühler product portfolio, equipment, and processes
  • Plan, assign, and optimize field resources to meet customer timelines, commissioning milestones, repairs, overhauls, and preventive maintenance schedules
  • Review job scopes, confirm tool/parts readiness, and monitor job progress while managing escalations and complex troubleshooting with BU, Engineering, Quality, and Remote Support
  • Ensure timely, professional communication with all internal and external stakeholders, taking full ownership of customer requests and escalations through closure
  • Coordinate service support for project managers and ensure proper costing, accurate quotations, and timely approval of timesheets/expenses
  • Manage team utilization, schedule adherence, warranty cost control, and travel/expense discipline aligned with financial goals
What we offer
What we offer
  • Vacation and sick time entitlement
  • Enjoy at least 15 days of vacation and 80 sick hours for your recovery and health
  • Retirement plan with generous company contribution
  • Take advantage of our 401(k) retirement plan with a 6% company contribution for long-term retirement savings
  • Comprehensive healthcare
  • Enjoy great benefits with dental, vision and life insurance for your health and security
  • Protection in the event of disability
  • Protect yourself against unexpected life events with our short and long-term disability insurance
  • Great and dynamic work environment
  • Work in a great and dynamic environment that fosters growth and innovation
  • Fulltime
Read More
Arrow Right

Senior Team Lead, Field Network Cabling Installation

The Senior Team Lead, Network Field Cabling Installation at NTT DATA is a pivota...
Location
Location
United States of America , Remote, Nevada
Salary
Salary:
25.00 - 42.00 USD / Hour
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree or equivalent in Electrical Engineering, Telecommunications, Network Engineering, or a related field (or equivalent experience)
  • Seasoned experience gained within a similar role and similar IT services organization
  • Seasoned experience in network cabling installation
  • Developing experience in managing field cabling installation engineers
  • Applicants must be legally authorized to work in the United States at the time of application and must not require sponsorship for employment visa status now or in the future
Job Responsibility
Job Responsibility
  • Leads, mentors, and supervises a team of network cabling installation engineers whilst fostering a collaborative and high-performance work environment
  • Oversees the planning, execution, and completion of network cabling projects
  • Collaborates with project managers, network engineers, and stakeholders to ensure project success
  • Develops and implements strategic plans for network cabling infrastructure to support the organization's IT and business objectives
  • Assesses future capacity needs and technology trends to guide infrastructure planning
  • Ensures that network cabling installations meet industry standards, compliance requirements, and best practices
  • Conducts quality assessments and inspections of completed installations
  • Allocates resources efficiently, including personnel, equipment, and budget, to support cabling projects
  • Monitors project budgets and resource utilization
  • Maintain accurate documentation of cabling layouts, diagrams, test results, and project records
What we offer
What we offer
  • medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match
  • Fulltime
Read More
Arrow Right

Senior Team Lead, Service Delivery Management

The Senior Team Lead in Service Delivery Management at NTT DATA is a pivotal rol...
Location
Location
India , Chennai
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Relevant bachelor’s degree or equivalent in Information Technology or Business Administration or related field
  • ITIL Certification, such as ITIL Foundation or higher-level certifications
  • Project Management Professional (PMP) certification desirable
  • Client Relationship Management certification desirable
  • Solid demonstrated years of experience in service delivery and/ or related function in a medium to large ICT organization, preferably IT service provider
  • Solid experience in delivering IT services, managing IT projects, and understanding the IT service lifecycle
  • Solid experience in managing client relationships, understanding client needs, and ensuring client satisfaction
  • Moderate level of experience managing and leading a service delivery team and / or related function
  • Seasoned managed abilities
  • Ability to establish strong relationships with internal stakeholders and external clients
Job Responsibility
Job Responsibility
  • Leads and coaches a team of one or more Service Delivery Specialists
  • Provides support and guidance to the team
  • Provides subject matter expertise to the team
  • Collaborates with internal leadership / stakeholders to set the strategy and direction for the team of Service Delivery Specialists
  • Fulfils key role and responsibilities of that of a Service Delivery Specialist – depending on regional and / or country requirements
  • Monitors client satisfaction and identifies service improvement plans to address with immediate service delivery team
  • Establishes relationships with the relevant teams within the organization whom the Service Delivery Specialists interact with on daily basis
  • Ensures the team of Service Delivery Specialists have the required tools and resources to successfully service the client needs and requirements
  • Manages and coordinate the service delivery budget, compile reports and service delivery metrics
  • Observes the external market by analyzing service delivery management trends and recommend improvements to existing procedures, strategies and policies
  • Fulltime
Read More
Arrow Right

Senior Team Lead, Field Network Cabling Installation

The Senior Team Lead, Network Field Cabling Installation is a pivotal role respo...
Location
Location
United States of America , Remote, Oregon
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Seasoned experience gained within a similar role and similar IT services organization
  • Seasoned experience in network cabling installation
  • Developing experience in managing field cabling installation engineers
  • Bachelor's degree or equivalent in Electrical Engineering, Telecommunications, Network Engineering, or a related field (or equivalent experience)
  • Seasoned proficiency in project management principles and tools
  • Seasoned knowledge of network cabling standards, copper, and fiber optic cabling systems
  • Excellent problem-solving and decision-making skills
  • Effective communication and interpersonal skills
  • Commitment to safety and compliance
  • Stays updated with industry trends and emerging technologies
Job Responsibility
Job Responsibility
  • Leads, mentors, and supervises a team of network cabling installation engineers whilst fostering a collaborative and high-performance work environment
  • Oversees the planning, execution, and completion of network cabling projects
  • Collaborates with project managers, network engineers, and stakeholders to ensure project success
  • Develops and implements strategic plans for network cabling infrastructure to support the organization's IT and business objectives
  • Assesses future capacity needs and technology trends to guide infrastructure planning
  • Ensures that network cabling installations meet industry standards, compliance requirements, and best practices
  • Conducts quality assessments and inspections of completed installations
  • Allocates resources efficiently, including personnel, equipment, and budget, to support cabling projects
  • Monitors project budgets and resource utilization
  • Maintain accurate documentation of cabling layouts, diagrams, test results, and project records
What we offer
What we offer
  • Workplace embraces diversity and inclusion
  • A place where you can grow, belong and thrive
  • Fulltime
Read More
Arrow Right