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In addition to the responsibilities below, the Team Leader will at times be required to complete tasks and responsibilities outlined in the Field Service Technician I & II job descriptions as the needs of the business require. This job is a leadership role which will oversee work distribution to all Service Center employees.
Job Responsibility
Complete all required safety and compliance learning modules on a timely basis and complete medical testing in a timely manner
Safely operate a fleet vehicle ranging in size from a cargo van to a 26,000 pound truck
Lift and carry up to 65 pounds using appropriate processes and safety procedures
Lead and conduct training on Baxter portfolio products and services at the service center, territory, and area levels
Perform complex repairs on medical products beyond simple and minor cosmetic repairs or component replacements
Perform routine cleaning and maintenance procedures on various medical products, including pre-installation maintenance, and modification procedures
Visually, audibly, and manually inspect Baxter products for electrical, mechanical, hydraulic, pneumatic, or cosmetic problems requiring adjustment or repair
Coordinate daily work assignments, oversee and engage in field and warehouse activities, and manage accurate on-site inventory
Requirements
High School Diploma or GED
3+ years working with medical devices/FDA regulated products in a hands-on environment preferred
Adapts to new technologies and comfortable with the Microsoft Office Suite of products
Valid driver's license and driving record that meets company standards and state requirements
Ability to acquire and maintain a DOT physical card required
Schedule flexibility/on-call
Nice to have
Applicable technical or trade school training preferred
What we offer
Medical and dental coverage starting on day one
Basic life insurance
Accident insurance
Short-term and long-term disability insurance
Business travel accident insurance
Employee Stock Purchase Plan (ESPP) with ability to purchase company stock at a discount
401(k) Retirement Savings Plan (RSP) with employee contributions and company matching
Flexible Spending Accounts
Educational assistance programs
Paid holidays
Paid time off ranging from 20 to 35 days based on length of service