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Field Service specialist

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Primaire Consulting Ltd

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Location:
United Kingdom

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

55000.00 GBP / Year
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Job Description:

Home-based Field Service Engineer supporting paper manufacturing customers across the North West. Part of the Northern Service Team, providing 24/7 technical support for QCS and DCS systems. This role combines hands-on field service, customer support, and preventative and corrective maintenance.

Job Responsibility:

  • Deliver Service Agreement scope, including preventative and corrective maintenance
  • Support, configure, calibrate, modify, and troubleshoot QCS/DCS equipment
  • Provide on-site and remote technical support, including out-of-hours assistance
  • Participate in 1 week in 3 on-call rota
  • Build strong working relationships with production and engineering teams
  • Advise customers on maintenance, operational methods, process measurement, and control
  • Travel across the UK as required
  • Prepare technical reports using ServicePro and other reporting tools

Requirements:

  • Minimum HNC in Electrical or Measurement & Control Engineering
  • Clean UK driving licence
  • Self-motivated, able to work independently
  • Strong customer focus and networking skills
  • Results-oriented with good commercial awareness

Nice to have:

  • Knowledge of the paper industry
  • Experience with QCS or DCS systems

Additional Information:

Job Posted:
March 01, 2026

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