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Field Service Representative

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Boeing

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Location:
United States , Aiea

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Contract Type:
Employment contract

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Salary:

123000.00 - 140000.00 USD / Year

Job Description:

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Tapestry Solutions, A Boeing Company, brings over 30 years of industry experience designing, implementing, training, and supporting high-quality, cost-effective information technology and business intelligence solutions. With a dedicated team of approximately 500 professionals, we proudly serve 75 defense, commercial, and government clients across more than 50 U.S. locations and 9 countries worldwide. As a trusted partner, our employees embody our core values by consistently delivering excellence, taking full ownership, and developing innovative solutions that enable critical missions and ensure the safety of our global customers and team members. Joining Tapestry Solutions means enjoying the best of both worlds: access to the vast resources of Boeing combined with the agility and people-focused, family-oriented culture of a small business where your contributions truly matter. Tapestry Solutions, a part of Boeing Global Services (BGS), is seeking a Field Service Representative (FSR)inCamp H.M. Smith, HI for the Department of Navy Tomahawk Land-Attack Missile program. The Tomahawk program continues to grow and expand as a relevant deterrent against adversaries across the globe and is employed by multiple military organizations. This program is expanding and we expect it to remain in active service for the foreseeable future. The successful Field Service Representative (Defense) will support the Tomahawk program by developing, deploying, and maintaining computing and information security controls in compliance with government regulations. You will define and enforce compliance, information security, and data protection requirements; evaluate and approve nonstandard configurations; implement effective security controls; and investigate and remediate security incidents. You will also participate in security policy assessments and audits and manage regulatory compliance activities to ensure robust cybersecurity across the program.

Job Responsibility:

  • Perform a broad range of system and application support assignments for the Tomahawk Mission Planning Center (TMPC)
  • Act as the primary customer interface with CMSAPAC Mission Planners and C7F system administrators
  • Support the Tomahawk Mission Planning (TMP) system by ensuring TMPC Information Assurance and cybersecurity compliance, providing domain administration and IT support, assisting operational planners with troubleshooting, maintaining day-to-day system availability, and offering occasional phone support
  • Analyze and maintain the TMP database using NGA products and Military Intelligence Database (MIDB)
  • Update cybersecurity posture on a monthly and quarterly basis
  • Support system installations and problem resolution at the site
  • Perform on-site diagnosis, maintenance, and repair for hardware and software issues
  • Coordinate with Tapestry FSRs at other CMSA sites
  • Coordinate with Tapestry St Louis engineers for problem resolution
  • Coordination and communication are critical skills in this assignment

Requirements:

  • Active U.S. Top Secret Clearance with the DOD / SCI Eligible
  • 1+ years of experience with mission planning

Nice to have:

  • 1+ years of experience with the Windows 11 operating system
  • 1+ years of SQL Database Administration
  • 1+ years of experience executing DoD STIGs (Security Technical Implementation Guides) for operating systems (Windows 10, Windows Server 2016, RedHat Linux 9)
  • 3+ years of using and supporting IT systems and applications
  • 3+ years of experience with information assurance/cybersecurity requirements
  • CompTIA Security+ or equivalent IAT Level 2 certifications per DoD Instruction 8570 (8140)
What we offer:
  • competitive base pay
  • variable compensation opportunities
  • health insurance
  • flexible spending accounts
  • health savings accounts
  • retirement savings plans
  • life and disability insurance programs
  • paid and unpaid time away from work
  • generous company match to your 401(k)
  • industry-leading tuition assistance program pays your institution directly
  • fertility, adoption, and surrogacy benefits
  • up to $10,000 gift match when you support your favorite nonprofit organizations

Additional Information:

Job Posted:
May 17, 2026

Expiration:
May 23, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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