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This position serves clients in the Alpharetta, GA and surrounding metro Atlanta area. The Field Service Manager oversees a team of technicians, providing hands-on leadership in daily operations and directs project planning, execution, and completion for maintenance and repair initiatives. To be successful in this role, strong quality-control practices, consistent oversight, and effective communication are imperative.
Job Responsibility:
Lead and support maintenance technicians in daily tasks, preventive maintenance, equipment installation, and facility repairs
Perform or coordinate general building repairs across plumbing, electrical, HVAC, carpentry, and related systems
Conduct regular inspections of buildings, grounds, and equipment to identify maintenance needs, safety issues, and quality concerns
Oversee maintenance and facility improvement projects, including planning, scheduling, estimating, resource coordination, and progress tracking
Manage the full RFP process for contracted services, including scope development, bid solicitation, proposal review, and vendor selection recommendations
Supervise and evaluate outside contractors, ensuring all work meets project specifications, timelines, and quality‑control standards
Meet with vendors, contractors, property managers, and clients to discuss maintenance needs, project updates, performance expectations, and service quality
Manage purchasing and inventory of maintenance supplies, tools, and repair parts while documenting maintenance activities, inspections, and project progress
Requirements:
Proficient knowledge of general maintenance requirements, including documentation, safety practices, regulatory compliance, and required reporting
Knowledge of electrical and plumbing codes, repair standards, and related maintenance documentation and safety requirements
Knowledge of HVAC systems, including applicable codes, maintenance procedures, safety standards, and reporting requirements
Strong understanding of OSHA worksite and personal safety requirements, as well as state and local governmental safety regulations
Proficient in Microsoft Office applications (Word, Excel, Outlook) and familiar with company policies, procedures, and required forms
Professional communication skills, including verbal, written, interpersonal, and phone communication
Strong customer service skills with the ability to interact professionally with clients, vendors, and team members
Effective time‑management skills with the ability to prioritize time‑critical tasks
Self‑motivated, proactive, detail‑oriented, and able to work both independently and as part of a team
Ability to maintain confidentiality and exercise discretion in all duties and responsibilities
Candidates with 2 or more years of experience, preferred