Field Service Manager Job at Teradyne (North Reading)

Field Service Manager

This position serves clients in the Alpharetta, GA and surrounding metro Atlanta...

Location

United States , Alpharetta

Salary:

Not provided

Associa

Expiration Date

Until further notice

Requirements

Proficient knowledge of general maintenance requirements, including documentation, safety practices, regulatory compliance, and required reporting
Knowledge of electrical and plumbing codes, repair standards, and related maintenance documentation and safety requirements
Knowledge of HVAC systems, including applicable codes, maintenance procedures, safety standards, and reporting requirements
Strong understanding of OSHA worksite and personal safety requirements, as well as state and local governmental safety regulations
Proficient in Microsoft Office applications (Word, Excel, Outlook) and familiar with company policies, procedures, and required forms
Professional communication skills, including verbal, written, interpersonal, and phone communication
Strong customer service skills with the ability to interact professionally with clients, vendors, and team members
Effective time‑management skills with the ability to prioritize time‑critical tasks
Self‑motivated, proactive, detail‑oriented, and able to work both independently and as part of a team
Ability to maintain confidentiality and exercise discretion in all duties and responsibilities

Job Responsibility

Lead and support maintenance technicians in daily tasks, preventive maintenance, equipment installation, and facility repairs
Perform or coordinate general building repairs across plumbing, electrical, HVAC, carpentry, and related systems
Conduct regular inspections of buildings, grounds, and equipment to identify maintenance needs, safety issues, and quality concerns
Oversee maintenance and facility improvement projects, including planning, scheduling, estimating, resource coordination, and progress tracking
Manage the full RFP process for contracted services, including scope development, bid solicitation, proposal review, and vendor selection recommendations
Supervise and evaluate outside contractors, ensuring all work meets project specifications, timelines, and quality‑control standards
Meet with vendors, contractors, property managers, and clients to discuss maintenance needs, project updates, performance expectations, and service quality
Manage purchasing and inventory of maintenance supplies, tools, and repair parts while documenting maintenance activities, inspections, and project progress

Field Service Manager

As a Field Service Manager for Ashbrook products, you will play a pivotal role i...

Location

United States , Houston

Salary:

97000.00 - 120000.00 USD / Year

Alfa Laval

Expiration Date

Until further notice

Requirements

Post‑secondary technical education or an Associate’s/Bachelor’s degree preferred
Minimum of 5+ years of field technical or technical/commercial sales experience
Deep knowledge and experience with Alfa Laval branded products and/or belt-presses (Ashbrook)
Experience in project management and engineering
Experience in sales collaboration and data analysis to support business decisions and identify service opportunities
Strong communication and presentation skills
Proficiency in English, both oral and written
Solid computer and digital competence
Willingness and availability to travel 50% or more, including to remote areas

Job Responsibility

Lead and coach a team of Field Service Engineers (FSEs) with a strong customer-oriented mindset
Secure a strong QHSE culture within the team
Develop, motivate, and mentor technicians into trusted advisors
Collaborate with Sales to develop service offerings and drive the lead generation during service
Build and maintain customer relationships through effective communication, ensuring contract compliance and systematic claims management
Supervise project financial performance, handling gross profit, revenue, while identifying risks, opportunities, and aftermarket sales
Support market regains strategies and acts as a connector between sales and technicians
Ensure proper competence development and conduct employee reviews, including skills matrix updates
Manage performance issues appropriately and ensure effective people management, including in remote areas
Ensure the team is equipped with the right tools and resources

What we offer

Medical/dental/vision/life
401(k) plan

Fulltime

Account Manager (Field Service)

Change perspective. Shape the future. Brose invests in new technologies and busi...

Location

India , Pune

Salary:

Not provided

Brose Fahrzeugteile

Expiration Date

Until further notice

Requirements

Bachelor of Engineering from a reputed college/university
Degree in business administration will be added advantage
8 to 10 years of professional experience in sales with automotive industry
Mandatory 5 to 8 years of experience in managing Korean OEMs like Hyundai-Kia
Good knowledge of project management and negotiation
Knowledge of cost accounting/calculation
Knowledge of related sales planning & competitor mapping

Job Responsibility

Responsible for customer relationship with 4-Wheeler OEM’s space in India leading to new business acquisitions
Establish and develop long-lasting, reliable customer relationships with decision makers on all levels and in all relevant functions
Checking contracts and documents (orders, purchasing and warranty conditions), analyzing the deviations from existing agreements, evaluating the changes and developing a statement in cooperation with other specialist functions, negotiating with customers
Independent coordination and presentation of the annual acquisition, sales and turnover as well as competition planning for the customer account
Create and align cross-divisional customer strategy with customer and product business units
Monitor and improve customer satisfaction
analysis of feedback, of follow-up tasks, and ensure effectiveness
Coordination of sales activities with international characteristics and higher complexity
Preparation of offers in the assigned product area based on customer inquiries
Presentation and negotiation of the offers with the customer within the scope of the negotiation scope defined in advance

Fulltime

Manager, Field Service

The MI Field Service Manager is a technical leader responsible for planning, man...

Location

United States , Denver

Salary:

85277.00 - 117210.00 USD / Year

Alliance Automotive UK LV Ltd

Expiration Date

Until further notice

Requirements

High school diploma or GED required
bachelor’s degree or technical certification preferred
Minimum 10 years of experience in field service management, with significant exposure to conveyance systems and equipment
Proven track record managing field technicians and shop operations
Strong technical understanding of conveyor belt construction, repair, and associated machinery
Solid knowledge of conveyor maintenance equipment and conveyor belt construction
Strong leadership skills with experience managing field service teams and shop personnel
Exceptional interpersonal, analytical, and technical problem-solving abilities
Ability to lead by example and work alongside the technical team in both shop and field environments
Excellent communication skills with the ability to train and develop a skilled technical workforce

Job Responsibility

Lead and manage the full scope of field service operations including the shop, field service team, and work order management
Provide technical guidance and support on conveyance equipment such as conveyor belts, belt slitters, vulcanizers, and vulcanizer presses
Oversee work order flow ensuring timely and efficient completion, with a deep understanding of conveyor belt construction and repair processes
Recruit, hire, train, and coach a multidisciplinary team consisting of Field Service Technicians, Supervisors, Customer Service Representatives, and administrative staff
Manage and control all operating expenses, inventory, and resources at the assigned facility
Ensure all staff comply with safety standards and conduct regular safety and financial audits
Maintain and update daily scheduling boards to optimize resource allocation and service efficiency
Monitor team performance metrics, troubleshoot operational issues, and implement continuous improvement plans
Develop and maintain documented succession plans to support seamless leadership continuity
Foster a positive, driven work culture with strong communication, collaboration, and problem-solving focus

What we offer

options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay

Fulltime

Manager, Field Service

MI Field Service Manager is responsible for planning, managing, reviewing, and e...

Location

United States , Slidell

Salary:

Not provided

Alliance Automotive UK LV Ltd

Expiration Date

Until further notice

Requirements

Typically requires a high school diploma or GED and ten (10) or more years of related experience or an equivalent combination.
Specific knowledge of field service duties required.
Ability to work with the team in the field when the need arises.
Ability to maintain a positive attitude and productive, driven work ethic required.
Strong interpersonal, analytical, and problem-solving skill required.
Ability to remain calm and clear-headed in an emergency required.
Good communication skills required.
Willingness and ability to drive company vehicles in alignment with Company policy required within one year of start date
DOT preferred. Must be in alignment with company drug free workplace and other required customer regulatory requirements.

Job Responsibility

Manages and review all operating expenses at assigned facility.
Manages hiring and firing of all personnel at assigned facility.
Manages all inventory items assigned to facility.
Oversees and review all safety and financial audits.
Makes sure the location has a schedule board and it is updated daily.
Makes sure all Field Service team members understand and follow all procedures and processes implemented by CI team.
Monitors performance metrics and allocates resources as necessary to ensure high quality service at optimal efficiency.
Develops a documented succession plan for their location.
Provides coaching and feedback to all employees.
Performs other duties as assigned.

What we offer

options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

Fulltime

Field Service Manager - APAC

As a Field Service manager, you will fulfil the role of Manager, Instrument Serv...

Location

Singapore , Singapore

Salary:

Not provided

10x Genomics

Expiration Date

Until further notice

Requirements

BS Degree in Engineering, Information Systems, Biomedical Engineering (or equivalent) or multi-year experience of direct Field Service Management
Clear vision of and commitment to providing outstanding customer experience
Experience in the biotech instrumentation or similar high technology space
Proven ability to coach and mentor for performance
Demonstrable ability to lead and manage multiple priorities
Familiarity with SFDC, Service Management Tools, ISO13485 and/or ISO 9001
Willingness to travel up to 90% of total time

Job Responsibility

Recruit, hire, manage and mentor new Field Service Engineers
Manage assigned territory to established KMIs, budget and customer satisfaction targets
Direct the daily work activities of the Instrument Services Organization Field Service Engineers
Ensure timely, accurate, compliant, and cost-effective completion of service activities
Perform duties related to scheduling and overall field engineer resource allocation
Serve as an escalation point to the field service team for process and customer issues
Execute against pre-defined financial and deployment priorities
Ensure a repeatable process methodology is followed through all phases of field service activities
Insure and audit reporting requirements are being adequately met and adhered to by the field service team
Promote customer satisfaction through the proactive resolution of known service issues and through internal service issue escalation

What we offer

Health Package
Easy-to-use Benefits
Family oriented policies like parental leave
Generous Time Off

Fulltime

Field Service Team Manager - South 2

Join us as Field Service Team Manager To bring focused leadership to a team of s...

Location

India , Bangalore

Salary:

Not provided

ALFA LAVAL ITALY S.R.L.

Expiration Date

Until further notice

Requirements

Engineering Degree with 6-8 years or Diploma with minimum 8-10 years of working experience
Knowledge of Health, Safety & Environment in industrial manner
Knowledge of rotating equipment, Heat Transfer & fluid equipment’s
Knowledge of good mechanical maintenance practices
Knowledge about various type of mechanical measuring instruments

Job Responsibility

Provide focused leadership to a team of service engineers, maintaining operational capability while balancing the needs of the customer, business, and the team
Support and coordinate team members to create an excellent customer experience and meet service market demands
Secure a strong QHSE culture within the team
Lead change management to adapt to new market demands
Manage and develop capabilities needed to support the overall service strategy
Support proactive service sales through lead generation in collaboration with the Service Sales team
Lead the team by giving direction and ensuring a strong customer-oriented mindset
Lead the team remotely, ensuring they perform according to the service strategy with a strong customer-oriented mindset
Coordinate service requests based on customer needs, priority, and communication with customers, segments, and service engineers
Closely monitor the utilization and efficiency of service engineers and ensure effective use of available resources

What we offer

Interesting and challenging position in an open and friendly environment where we help each other to develop and create value for our customers
Exciting place to build a global network with different nationalities to mingle and to learn
True impact on Alfa Laval’s future success

Fulltime

Field Service Team Manager

In this role you will lead and support a regional team of field service professi...

Location

United States , Plymouth

Salary:

60000.00 - 100000.00 USD / Year

Bühler Group

Expiration Date

Until further notice

Requirements

5+ years in people leadership or technical lead capacity is required
5+ years in industrial field service (installation, commissioning, troubleshooting) is preferred
Strong mechanical and industrial knowledge
Demonstrated customer facing communication skills and conflict resolution
Prior leadership/management role
Formal leadership training
Microsoft Office is required
SAP experience is preferred
Experience with food processing equipment (e.g., pasta, grain, milling, mixing, conveying, thermal, or sorting systems) is preferred
Ownership & Judgment: Prioritizes safety and quality

Job Responsibility

Recruit, onboard, develop, and performance-manage Field Service Engineers (FSEs) using clear goals, IDPs, the Skills Matrix, and SuccessFactors/EPM+
Upskill FSEs in mechanical/electronic competencies, market needs, documentation quality, customer communication, and professional reporting
conduct post‑job reviews
Foster a safety‑first, continuous improvement culture aligned with Bühler values, enforcing all EHS/OSHA/LOTO standards and ensuring timely training and incident reporting
Maintain deep technical curiosity and build strong working knowledge of the Bühler product portfolio, equipment, and processes
Plan, assign, and optimize field resources to meet customer timelines, commissioning milestones, repairs, overhauls, and preventive maintenance schedules
Review job scopes, confirm tool/parts readiness, and monitor job progress while managing escalations and complex troubleshooting with BU, Engineering, Quality, and Remote Support
Ensure timely, professional communication with all internal and external stakeholders, taking full ownership of customer requests and escalations through closure
Coordinate service support for project managers and ensure proper costing, accurate quotations, and timely approval of timesheets/expenses
Manage team utilization, schedule adherence, warranty cost control, and travel/expense discipline aligned with financial goals

What we offer

Vacation and sick time entitlement
Enjoy at least 15 days of vacation and 80 sick hours for your recovery and health
Retirement plan with generous company contribution
Take advantage of our 401(k) retirement plan with a 6% company contribution for long-term retirement savings
Comprehensive healthcare
Enjoy great benefits with dental, vision and life insurance for your health and security
Protection in the event of disability
Protect yourself against unexpected life events with our short and long-term disability insurance
Great and dynamic work environment
Work in a great and dynamic environment that fosters growth and innovation

Fulltime

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Field Service Manager

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