Field Service Maintenance Technician Senior Job at Advanced Technology Products (Memphis, Tennessee)

Senior Field Service Technician

The role of the Senior Field Service Technician is to assist in developing and m...

Location

United States , Torrance

Salary:

75000.00 - 85000.00 USD / Year

Nestlé Purina

Expiration Date

Until further notice

Requirements

High School Diploma or GED required
Bachelor’s degree in a technical field preferred
Strong knowledge of Microsoft Office Suite
3+ years in troubleshooting, problem-solving, and appliance repair, with a preferred focus on espresso machines
Valid driver’s license required
Ability to work independently with minimal supervision
Works effectively with both technical and non-technical team members
Experience in continuous process improvement desired
Willingness to travel to customer sites 80% of the time, including potential travel outside the area 30%
Adheres to safety protocols to ensure the safety of the service team and clients

Job Responsibility

Perform installation, troubleshooting, repair services, and preventative maintenance on B2B machine line
Travel to B2C/B2B customer locations to provide services and assess customer needs
Provide field services as needed, including weekends and holidays, based on shift requirements
Accurately complete and submit service request forms with detailed data (travel, labor, parts, comments)
Regularly update team members, parts representatives, dispatchers, and customers on service request statuses
Perform routine maintenance and repairs on Nespresso B2B machines to ensure optimal functionality
Troubleshoot technical issues remotely and on-site, providing timely solutions to minimize client downtime
Conduct thorough training sessions for clients on machine operation, maintenance, and troubleshooting
Manage and maintain an inventory of spare parts for efficient repairs
Document all service activities, including maintenance schedules, repairs, and client interactions

What we offer

401k with company match
healthcare coverage
a broad range of other benefits
performance-based incentives

Fulltime

Senior Field Service Technician

The role of the Senior Field Service Technician is to assist in developing and m...

Location

United States , Newark

Salary:

75000.00 - 85000.00 USD / Year

Nestlé Purina

Expiration Date

Until further notice

Requirements

High School Diploma or GED required
Bachelor’s degree in a technical field preferred
Strong knowledge of Microsoft Office Suite
3+ years in troubleshooting, problem-solving, and appliance repair, with a preferred focus on espresso machines
Valid driver’s license required
Ability to work independently with minimal supervision
Works effectively with both technical and non-technical team members
Experience in continuous process improvement desired
Willingness to travel to customer sites 80% of the time, including potential travel outside the area 30%
Adheres to safety protocols to ensure the safety of the service team and clients

Job Responsibility

Perform installation, troubleshooting, repair services, and preventative maintenance on B2B machine line
Travel to B2C/B2B customer locations to provide services and assess customer needs
Provide field services as needed, including weekends and holidays, based on shift requirements
Accurately complete and submit service request forms with detailed data (travel, labor, parts, comments)
Regularly update team members, parts representatives, dispatchers, and customers on service request statuses
Perform routine maintenance and repairs on Nespresso B2B machines to ensure optimal functionality
Troubleshoot technical issues remotely and on-site, providing timely solutions to minimize client downtime
Conduct thorough training sessions for clients on machine operation, maintenance, and troubleshooting
Manage and maintain an inventory of spare parts for efficient repairs
Document all service activities, including maintenance schedules, repairs, and client interactions

What we offer

Performance-based incentives
Competitive total rewards package
401k with company match
Healthcare coverage
Broad range of other benefits

Fulltime

Field Service Technician

We are seeking an experienced Field Service Technician to support automated recy...

Location

Canada , Kelowna

Salary:

38.86 - 54.36 CAD / Hour

Randstad

Expiration Date

April 16, 2026

Requirements

Minimum 5 years of field service or industrial maintenance experience (senior-level requirement)
Post-secondary education in electronics, electromechanics, or a related technical field (or equivalent experience)
A class 5 drivers license and proof of clean drivers abstract is mandatory for this role
Strong working knowledge of mechanical, electrical, and electronic systems
Experience servicing automated or industrial equipment in customer-facing environments
Comfortable traveling regularly between Kelowna, Vernon, Kamloops and Merrit
Highly organized, self-directed, reliable, and accountable
Excellent customer service and communication skills
Ability to work independently and manage time effectively in a mobile role
Strong safety awareness and commitment to safe work practices

Job Responsibility

Perform preventive and corrective maintenance on automated recovery and recycling equipment at customer sites
Diagnose mechanical, electrical, and electronic faults to restore equipment functionality quickly and safely
Respond effectively to high-pressure downtime situations, prioritizing service calls to minimize operational impact
Conduct equipment testing, inspections, and system performance checks
Complete service calls using a digital service management system
Maintain accurate service documentation and manage parts inventory in the service vehicle
Represent the company professionally while delivering a high level of customer service
Support continuous improvement initiatives and adhere to strict safety protocols

What we offer

Competitive hourly wage ($38.86–$54.36/hour), dependent on experience
Monday–Friday schedule (8:00 AM–5:00 PM) with flexibility
One weekend on-call rotation per month (additional compensation)
Company vehicle, tools, uniform, phone, and computer provided
Monthly expense reimbursement
Comprehensive benefits package, including extended health, pension, and additional vacation
In-depth onboarding and cross-training on automated systems
Strong safety-first culture with ongoing safety training
Opportunity to contribute to environmentally focused, future-oriented operations
Long-term, stable role with autonomy and responsibility

Fulltime

Field Service Liaison Representative

Field Service Liaison Representative role for Bombardier Aircraft Services (BAS)...

Location

Singapore , Singapore

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

Extensive knowledge of Bombardier Customer Support programs and service network
Ability to gain and maintain knowledge of Learjet series, Challenger series, and Global series aircraft
Familiarity with Bombardier Product Support policies including terms and conditions for Warranty, Smart Services, Parts Services, etc.
Ability to work independently and as part of a team, making sound decisions on behalf of customers while adhering to Bombardier Product Support policies
Strong mediation skills to resolve Service Center and customer concerns ethically and collaboratively
College or university diploma in an aviation-related field and/or equivalent license in Aviation Maintenance
or a minimum five (5) years of business jet maintenance experience (Singapore CAAS AML or EASA B1/2/C License with relevant aircraft type rating preferred but not required)
Minimum of five (5) years of aviation experience in maintenance, modification, and repair of jet aircraft
Excellent troubleshooting and problem-solving skills
Available for occasional travel and flexible/asynchronous work schedules

Job Responsibility

Provide onsite and remote support (technical and non-technical) for designated Bombardier Aircraft Owners and Operators aircraft visiting the BAS Singapore Service Center (‘Service Center’)
Support engineers, technicians and customers with aircraft in-work at the Service Center
Expect to occasionally be available on-call after regular work hours to assist customers and/or support Service Center issues as required
Occasional regional travel may be expected
however primary objective is to provide technical support and guidance on Bombardier aircraft undergoing maintenance at the Service Center
Take ownership of issues or potential issues to ensure resolution meets customer expectations and Service Center objectives
Represent Bombardier as a technical ambassador through interactions with all levels of the customer’s organization, including Owners, CEOs/COOs, VPs, Directors, Air Crew, PAs, and other customer staff
Collaborate with all levels of Service Center personnel, including technicians, customer service representatives, management, and other support staff
Promote Bombardier’s customer-centric culture and adhere to the Bombardier ‘Customer Credo’
Assist in resolving technical and commercial issues related to Warranty, Smart Services, and Parts Services at the designated Service Center

Fulltime