Field Service Engineer Job at myGwork - LGBTQ+ Business Community (Dhaka)

Field Service Engineer

myGwork - LGBTQ+ Business Community

Location:
Bangladesh , Dhaka

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world. ABB Motion Services serve customers around the globe with innovative services to maximize performance, uptime and energy efficiency throughout the lifetime of electrical motion solutions. Electrical motion is applied everywhere in industries, cities, infrastructure and transportation and is a cornerstone of the energy revolution. Our people and culture are the foundation of our success. We drive innovations through digitalization and make the difference for our customers and partners every day. ABB Motion keeps the world turning, while saving energy every day.

Job Responsibility:

Executing service work with low to medium complexity according to work instructions and in accordance with ABB standard processes, quality standards and safety guidelines
Delivering quality customer service to satisfy customers
In close co-operation with customer and other ABB teams, take actions to identify new Service business opportunities for ABB
Contributing to customer satisfaction by executing service work according to customer order and expectation with clear understanding of sense of urgency and care in the direct area of responsibility
Performing entry level field service tasks, identifying technical problems and making analysis through remote or on-site activity in service categories and products for which they are certified to perform
Preparing material lists needed for service activity and ensuring that all materials, parts and equipment are available and at the appropriate quality for service activities
Preparing all documents and customer reports to be signed by the customer representative and utilizing all relevant tools
Troubleshooting simple equipment failure and makes recommendations to avoid repeating the problem in the future proactively executing work on a first-time right approach with customers, and ensures the job is done on time and on quality.

Requirements:

B.Sc. in Electrical or Mechanical Engineering
Minimum 5 to 8 years of experience in medium/high voltage motors & alternators
Hands-on experience in maintenance of motors & alternators
Fault finding, troubleshooting, diagnosis and spare parts recommendation for motors & alternator
Field Service Travelling Mandatory
Knowledge of technical Support for field service activities
Ability to work under pressure and facing customers in critical circumstances
Ensuring adherence to safety and security protocols during the execution of service works.

Additional Information:

Job Posted:
February 19, 2026

Work Type:

On-site work

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