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Field Service Engineer

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ASML

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Location:
United States , Richardson ▼

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

As our Field Service Engineer, you will be part of a team of engineers who help our Customer Support (CS) organization install, repair and maintain ASML systems at customer sites. You ensure that our chipmaking systems work as they should – and be part of the technology innovation that’s moving the world forward.

Job Responsibility:

  • Install equipment at customer’s locations, including equipment with new features, unload components, inspect for damage, assemble, align and test
  • Analyze applicability, accuracy and adherence to design specifications
  • Evaluate and diagnose problems and make appropriate repairs, escalating when necessary
  • Answer customer questions and assist customers in a professional manner
  • Advise users of appropriate actions to correct malfunctions and may recommend changes in user procedures
  • Perform administrative and coordination duties, including pass-downs, work orders, field service reports, system problem reports, and monthly reports. Prepare written technical reports on an independent basis
  • Provide appropriate support and assistance to less experienced ASML personnel as necessary.

Requirements:

  • Bachelor's degree in an Engineering field or equivalent combination of education, skills and experience
  • Knowledge of semiconductor industry, vacuum system, or plasma is preferred
  • Work according to a strict set of procedures within the provided timelines
  • Knowledge of Safety Procedures
  • Mechanical aptitude and knowledge of pneumatics, hydraulics, electronics, and semiconductor processes, and relevant software
  • Can observe and respond to people and situations and interact with others encountered in the course of work
  • Must be able to read and interpret data, information, and documents
  • Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism
  • Ability to complete assignments with attention to detail and high degree of accuracy
  • Proven ability to perform effectively in a demanding environment with changing workloads and deadlines
  • Result driven-demonstrate ownership and accountability
  • Identify bottlenecks and drive improvements
  • Work independently or as part of a team and follow through on assignments with minimal supervision
  • Demonstrate open, clear, concise and professional communication
  • Ability to establish and maintain cooperative working relationships with manager, co-workers and customer
  • This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work.

Additional Information:

Job Posted:
March 25, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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