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Our client is looking for a Field Service Engineer to join their team. The position involves working remotely from home and occasionally from the head office, with travel to customer sites as required. The ideal candidate will have a mix of technical expertise, customer focus, and self motivation ideally with experience in the engineering / electrical industry and knowledge of industrial instrumentation.
Job Responsibility:
Commission new equipment and systems
Service and maintain existing systems
Train customers on operation, calibration, and fault-finding procedures
Provide technical support via telephone, advising on fault diagnosis and solutions
Arrange on-site visits as needed to resolve technical issues
Share application insights with colleagues to help resolve recurring challenges
Participate in initiatives to continuously improve service quality