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The Field Service Engineer will provide field service support at customer sites located both in the UK and globally focusing on . This will also include offshore installations. The role will cover all aspects of field service, from plant installation and commissioning through to fault finding and pump or cartridge removal. Extended on-site attendance during mobilisations is expected. Complete pump dismantling and the potential preparation of good quality detailed strip and inspection reports will also be a key requirement.
Job Responsibility:
Undertake investigation/troubleshooting at customer premises to quantify possible extent and source of reported operational problems, providing information, digital photographs, and reports
Removal or supervision of removal of pumping equipment from sites for transfer to Service Centre as and when required
Installation and commissioning of pumping equipment after return from overhaul or new from factory
Dismantling pumping plant, including cartridge removal, and producing detailed strip/inspection reports including detailed dimensional checks and digital photographs either on-site or within local workshop
Re-assembling pumping machinery on-site or in the Service Centre using new spare parts or employing agreed refurbishment techniques
Supervision of contractor or client personnel as and when required to fulfil the scope of the contract
Produce daily reports and technical reports after project completion
Undertake pump and pump set assembly within CU manufacturing plants
Ensure adherence to all Corporate Environmental, Health & Safety guidelines and projects
Requirements:
Time served mechanical apprenticeship is essential
Fundamental knowledge of pumps and associated equipment
Background in either field service or workshop service of rotating equipment
Ideally have experience of commissioning rotating equipment either in the field or in an in house test facility
Has experience in the use of light workshop machinery such as drills, milling machines and conventional lathes
Able to be customer facing and able to articulate machinery assessments
Must have a “can do” approach and a strong awareness of what is needed to make things happen when under pressure
Problem solving and analytical skills
Ability to read and interpret documents such as engineering drawings, safety rules, operating and maintenance instructions, and procedure manuals
Ability to write reports and correspondence
Ability to speak effectively before groups of customers or employees of organisation
Work effectively on their own or within a team environment both internally and externally
Able to identify and produce hazards/risk assessments to a high standard
Be prepared to work away from home for several weeks at a time
Have an understanding and working experience of health and safety procedures and be able to complete written risk assessments
Have good report writing skills and a good command of the English language both verbal and written
YOU MUST HAVE VALID RIGHT TO WORK IN THE UK AND BE ABLE TO OBTAIN SECURITY CLEARANCE TO APPLY FOR THIS ROLE
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