Field Service Engineer Job at Kendall Poole Consulting (Rotherham)

Field Service Engineer

Kendall Poole Consulting

Location:
United Kingdom , Rotherham

Category:
Manufacturing

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

A vacancy now exists for a Field Service Engineer, reporting into the Operations Manager, and our client is the UK's leading provider of leak testing and process viscosity solutions. They provide non-destructive scalable air leak and flow testing systems designed for medical device, automotive, EV battery, industrial and packaging applications, and accurate viscosity measurement, even in the most challenging applications.

Job Responsibility:

Servicing/calibrating equipment and repairing faults, both in house and in the field, offering telephone support and travelling to UK customers sites
Using various strategies and tools to provide effective solutions to customers' concerns
Maintenance, troubleshooting, repairs, upgrade and calibrate all equipment ensuring proper calibration and working order of instruments and tools needed
Carrying out planned preventative maintenance and calibration traceable to national standards to ISO 17025
Monitoring equipment and machinery and conduct quality assurance and safety checks
Prepare quotations for repairs, calibrations, spare and modifications
Technical support on sales quotations
Promptly following up on service requests and provide customer feedback providing recommendations about new features and product improvements
Attending workshops to remain abreast of industry developments
Completing service reports and presenting findings to Managers

Requirements:

Technical qualification with Electro-Mechanical engineering experience ideally with pneumatics, electronics and electrical bias
An inquisitive Service Engineer who can use various strategies and tools to provide effective solutions to customers' concerns
Excellent active listening and customer service skills who can promptly follow up on service requests and provide customer feedback
Communicating with customers, colleagues and other technicians to ensure that services are delivered effectively
Able to work independently and as part of a team with the ability to deal with multiple requests and remain professional under pressure
Superb work ethic and a positive mindset
Flexible for travel to UK customer sites and to the US manufacturers for training
Basic computer skills
Demonstrating a thirst for learning

What we offer:

Excellent salary
annual bonus
company vehicle
DIS
pension
holidays
O/T and subsistence
Onboarding and regular training plan
real opportunities for a talented engineer for career advancement

Additional Information:

Job Posted:
March 04, 2026

Employment Type:

Fulltime

Work Type:

On-site work

Kendall Poole Consulting - All Job Offers

Job Link Share: