Field Service Engineer

• Evaluate and diagnose problems and make appropriate repairs
• Work with co-workers, customer, and technical support in isolating and solving problems
• Monitor, maintain and optimize equipment on a daily basis to enhance functionality and prevent problems
• Advise users of appropriate actions to correct malfunctions in a timely manner
• Train customers in use and routine maintenance of equipment
• Answer customer questions and assist customers in a professional manner
• Perform administrative and coordination duties which include procedure changes, pass-downs, work orders, and field service, system problem, and monthly reports
• Independently and accurately prepare written technical reports
• Provide appropriate support and assistance to less experienced ASML personnel as necessary
• Assist installation team of equipment at customer’s locations, including new equipment, upgrades and system relocations on ASML PAS machines platform steppers and scanners

• Bachelor degree in Mechatronics is preferred
• Proven interest and/or experience with technical hands-on in professional environment or during education
• Strong customer focus and commitment to Customer Satisfaction
• Experience working according to a strict set of procedures within the provided timelines
• Demonstrated experience using computer applications, including data analysis tools, word processing, spreadsheet, and presentation software
• Ability to complete assignments with attention to detail and high degree of accuracy
• Proven ability to perform effectively in a demanding environment with changing workloads
• Ability to establish and maintain cooperative working relationships with co-workers and customer

competitive compensation and benefits packages