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Our client is an international technology company specialized in advanced manufacturing and recognized for its expertise in precision production technologies. The company designs both innovative equipment and customized components for clients in the industrial, medical, and aerospace sectors.They are looking to hire an English-speaking Field Service Engineer based in Switzerland to support installation, repair, and service of machines across several European countries. You will work in a team of 8 engineers and report to the Customer Service Manager for Northern and Central Europe. This position is home-based anywhere in Switzerland and involves extensive travel (approx. 90%) across Switzerland and Europe. This is a customer-facing role, ideal for someone dedicated to delivering full customer satisfaction throughout the installation, commissioning, and fine-tuning of newly purchased equipment. An intensive 2-week training program will be provided in the United States.
Job Responsibility:
Install, commission, maintain, and repair complex industrial equipment at customer sites
Diagnose and troubleshoot technical issues to ensure optimal system performance
Perform preventive maintenance and implement software and hardware upgrades
Provide technical guidance and basic user training to customers
Manage service documentation, spare parts coordination, and work orders in a timely manner
Deliver outstanding customer service while traveling extensively across the assigned region
Requirements:
At least 2–3 years of experience in field service or maintenance of complex industrial equipment
Swiss electrical certification is required
Strong electro-mechanical troubleshooting and repair skills
Fluency in English (German highly desirable
French is a plus)
Excellent customer-facing and communication skills
High flexibility and willingness to travel extensively
Nice to have:
German is a great asset
French is a plus
What we offer:
Bonus: up to 4%, based on company targets
Company car or car allowance
Company credit card to cover all travel expenses
25 days total holiday (20 days + 5 flex days)
Comprehensive Swiss benefits package including accident insurance, sickness salary protection (premiums fully paid by the employer), and pension scheme with AXA