Field Service Engineer Job at ASML (Boise)

Field Service Engineer

ASML

Location:
United States , Boise

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Field Service Engineer has daily interaction with customer and interfaces often with specific senior engineers, line managers, internal stakeholders, and the external customer. You will be responsible for independent problem solving and executing the defined action plans for regular and irregular maintenance activities. In addition, you will run diagnostics and maintenance, whilst being reviewed on end results.

Job Responsibility:

Perform administrative and coordination duties, including pass-downs, work orders, field service reports, system problem reports, and monthly reports
Prepare written technical reports on an independent basis
Maintain and service HMI MBI equipment at customer site in clean room working up to 12 hours in a clean room Gore-Tex suit
Periodically install new equipment, perform upgrades on existing equipment and system relocations
Comfortable asking for help where needed and utilizing the escalation process
Advise customer on actions to correct system malfunctions
Interface daily with external customer-train in use and maintenance of equipment, answer questions and provide technical assistance
Interface with internal customers-junior and senior engineering equipment and apps, line manager level
Coach junior engineers in their growth and development
Provide inputs for improvement proposals based on post-mortems and drive to solution as much as possible
Contribute to work preparation thru creation of technical action plans with consultation

Requirements:

Bachelor’s degree in an Engineering field
0–4 years experience of hands-on experience (industry or academic) with mechanical systems, pneumatics, hydraulics, electronics, or semiconductor processes
Proficiency in MS Office
Excel VBA
Customer-focused mindset from academic or professional settings
Basic programming skills in MATLAB, Python, SQL, or similar
Strong customer focus and commitment to customer satisfaction
Ability to complete assignments with attention to detail and high degree of accuracy
Proven ability to perform effectively in a demanding environment with changing workloads and deadlines
Result driven-demonstrate ownership and accountability
Identifies bottlenecks and drives improvements
Work independently or as part of a team and follow through on assignments with minimal supervision
Demonstrate open, clear, concise and professional communication
Ability to establish and maintain cooperative working relationships with manager, co-workers and customer
Work according to a strict set of procedures within the provided timelines
Ability to lift and/or move up to 50 pounds unaided
Ability to work compressed work week
Ability to work potential night and weekend shift
Legally authorized to access controlled technology as defined in the United States Export Administration Regulations

Additional Information:

Job Posted:
March 01, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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