Field Service Engineer Job at 360 Resourcing Solutions (London)

New

Field Service Engineer

As a Field Service Engineer, you play a direct role in keeping advanced semicond...

Location

United States , Eagan

Salary:

Not provided

ASML

Expiration Date

Until further notice

Requirements

Bachelor's degree in electrical engineering, mechanical engineering, mechatronics, or a related technical field, or equivalent experience
At least 2 years of experience in the semiconductor or high-tech equipment industry
Experience with data analysis tools and standard business software (spreadsheets, presentations, documentation tools)
Familiarity with electromechanical systems, diagnostics, and maintenance processes

Job Responsibility

Analyze equipment issues by gathering and interpreting diagnostic data
Perform preventive and corrective maintenance on advanced systems
Plan service activities, including tools, parts, and customer scheduling
Collaborate with customers to troubleshoot and resolve technical problems
Document service activities and ensure clear handoff to support teams
Train customer staff on system use, maintenance, and best practices
Share knowledge and support the development of less experienced engineers

Fulltime

New

Field Service Engineer

Location

United Kingdom , Birmingham

Salary:

33000.00 - 45000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Transferable skills and field-based experience to deliver the highest standard of customer excellence to our dental customers and carry out reactive, planned, or installation projects at practices when required

Job Responsibility

Deliver, install and validate new equipment
Carry out scheduled maintenance, site surveys and advise the customer of any additional costs incurred
Attend breakdowns and resolve to completion of repair
Provide technical assistance to customers, office staff and fellow engineers
Accurately record data and complete internal/customer reports via an IT Tablet
Assist customers with advice in all areas of engineering, equipment performance and regulatory compliance
Promote equipment sales and contract consolidation options available to the customer

What we offer

Discretionary company performance related bonus
Comprehensive discount portal including gym memberships, shopping savings and days out
SmartPay loan scheme - with the added bonus of no interest being applied
Cycle2Work scheme
Enhanced holiday entitlement – 33 days in total, including bank holidays
Ability to purchase additional annual leave
Additional day off to celebrate your BIRTHDAY
Company Pension scheme
Dental Plan
Company sick pay, life assurance, and enhanced maternity/paternity pay

New

Field Service Engineer

You will be maintaining and troubleshooting the hardware & infrastructure for a ...

Location

Singapore , Singapore

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Normal office hour
On 24x7 standby during rotational schedule. Able to work after office hour if activated
Able to cope in a highly pressured fast-paced environment
Customer orientated with high level of service attitude
Good listening and analytical skills
Hardworking, outgoing and enthusiastic
Positive working attitude
Team player, and also able to work independently and with little supervision
Able to thrive in a dynamic environment
Able to understand the system and architecture diagrams

Job Responsibility

Warranty Administration. To maintain proper warranty records of the installed hardware. To assist in the administration of warranty claims. To inspect the components repaired by sub-contractor, and to integrate and test the repaired hardware, ensuring proper configuration control
Field Support. To carry out Corrective Maintenance (CM) as a result of failure of the hardware. To restore the system to a specified operational condition. To monitor and maintain the records of the overall system operational availability and reliability, including Mean Time Between Failure (MTBF), Mean Time to Repair (MTTR), system downtime duration and the types of hardware defects
Field Testing. To carry out software testing on the system whenever there is a new software bug fixes or software deployment activities. To ensure the correct configuration of the system is loaded for software / system testing and before the system is used for production
Spares Services. To manage the spares provisioning, support and test equipment and other tools that are stored at Authority site. To undertake store keeping functions in respect of receipt, issue and disposal. To carry out serviceability check on the spares and to ensure prompt and appropriate action is taken to rectify any fault on the spares. To monitor the end-of-life and end-of-support status of the spares and installed hardware
Preventive Maintenance (PM). To carry out PM on the hardware to retain the system in the specified operational condition in accordance to the planned maintenance schedule. In carrying out the PM, to follow the approved PM checklists to perform calibration, servicing and verification of system configurations. To submit the PM report after each PM
Calibration Services. To liaise with vendor to perform calibration services on the test equipment that are used for the preventive maintenance
Perform other related duties as assigned or requested

What we offer

Health & insurance: Comprehensive coverage including General Practitioner, hospitalization, dental, and optical
Performance incentives: Annual bonus based on individual performance
Learning & development: Training programs, certification opportunities, and training incentives to support career growth
Team culture: Regular team-building activities and social events

Fulltime

Field Service Engineer

For our IT Department, we are seeking a Field Service Engineer to provide reliab...

Location

Ireland , Cork

Salary:

Not provided

Alter Domus

Expiration Date

Until further notice

Requirements

Basic working knowledge of Windows 11 and Microsoft 365 in an end-user support context
Familiarity with device provisioning concepts, preferably using Microsoft Intune or Autopilot
Basic understanding of hardware troubleshooting for laptops, desktops and common peripherals
Basic awareness of asset management principles, inventory processes and data protection requirements
Experience using a ticketing tool such as ServiceNow, Remedy, Jira Service Management or equivalent
Ability to follow documented procedures accurately and update records consistently
Strong communication skills with professional, user-facing manner and a customer-first approach
Organised and reliable, with the ability to manage concurrent tasks and prioritise workload effectively
Compliance with safety protocols and quality standards is always expected, as this role acts as the on-site representative of the company's technology and service standards
English is required

Job Responsibility

Prepare, configure and deliver laptops, peripherals and standard workplace equipment to end users as part of joiner, mover and leaver processes
Perform device imaging, provisioning and deployment using tools such as Microsoft Intune or Autopilot, following agreed procedures and standard configurations
Provide on-site hardware and software troubleshooting for standard workplace issues, including laptops, docking stations, monitors, keyboards, mice, headsets, printers and meeting room equipment
Support device swap, repair coordination and reimaging activities, ensuring continuity of service for end users with minimal disruption
Schedule and conduct user handovers professionally, providing basic orientation on new equipment and escalating non-standard or complex issues when required
Conduct user acceptance testing upon completion of installations or repairs, obtaining sign-off in accordance with agreed procedures
Manage loan devices, maintain stockroom accuracy and report discrepancies to the relevant team in a timely manner
Update and maintain asset records and inventory data in the ticketing toolset, ensuring accuracy at every stage of the device lifecycle
Support logistics activities including receiving, unpacking, verifying and assembling equipment, as well as coordinating returns and faulty device dispatch for warranty or depot repair
Prepare devices for reuse or disposal, including supporting data wiping procedures and coordinating device packaging and shipment in line with agreed processes

What we offer

Support for professional accreditations such as ACCA and study leave
Flexible arrangements, generous holidays, plus an additional day off for your birthday
Continuous mentoring along your career progression
Active sports, events and social committees across our offices
24/7 support available from our Employee Assistance Program
The opportunity to invest in our growth and success through our Employee Share Plan

Fulltime

Field Service Engineer

WELCOME TO SITA At SITA, we keep airports moving, airlines flying smoothly, and...

Location

Jamaica , Kingston

Salary:

Not provided

SITA

Expiration Date

Until further notice

Requirements

Minimum Diploma / Certificate level qualification in Computer Science, Electronic Engineering or equivalent in country IT qualification
Minimum 3 years of hands-on experience in on-site support and repairs of PCs, printers, and LAN/WAN equipment
Require knowledge of LAN/WAN troubleshooting and LAN equipment configuration
Proven track record of delivering services directly to external customers in line with SLAs
Experience working at customer premises in a support or service capacity
Strong customer service and problem-solving skills in high-demand settings

Job Responsibility

Provide on-site field support to internal and external customers, ensuring compliance with SLAs and customer contracts
Perform timely maintenance, troubleshooting, and repairs of IT equipment and services
Respond promptly to Service Desk requests and coordinate with resolver groups to resolve issues
Act as the customer's single point of contact (SPOC) when needed, ensuring clear communication and service updates
Manage the repair and replacement of faulty equipment, including spare parts coordination and inventory tracking
Conduct site surveys and support new installations following best practices and technical guidelines
Perform preventive maintenance and ensure local repairs meet quality standards
Accurately record service data and updates in the SITA Service Hub and maintain daily logs
Escalate unresolved issues appropriately and report on local performance and workshop metrics
Support and coach team members, manage local suppliers, and ensure smooth day-to-day operations

What we offer

Employee Wellbeing: Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year
Champion Health - a personalized platform that supports a range of wellbeing needs
Professional Development: Access to LinkedIn Learning, Microsoft's Enterprise Skills Initiative, Airport Council International, Pluralsight, Harvard Business Publishing, Stanford for strategic development
Competitive Benefits

Fulltime

Field Service Engineer

The Customer Support (CS) organization is responsible for the installations, qua...

Location

United States , Boise

Salary:

Not provided

ASML

Expiration Date

Until further notice

Requirements

Bachelor's degree in an Engineering field
0-4 years experience of hands-on experience (industry or academic) with mechanical systems, pneumatics, hydraulics, electronics, or semiconductor processes
Proficiency in MS Office
Excel VBA
Customer-focused mindset from academic or professional settings
Basic programming skills in MATLAB, Python, SQL, or similar

Job Responsibility

Perform administrative and coordination duties, including pass-downs, work orders, field service reports, system problem reports, and monthly reports
Prepare written technical reports on an independent basis
Maintain and service HMI MBI equipment at customer site in clean room working up to 12 hours in a clean room Gore-Tex suit
Periodically install new equipment, perform upgrades on existing equipment and system relocations
Comfortable asking for help where needed and utilizing the escalation process-includes 2L Tech Support, applications, & 3L Global Support Center by providing clear technical communication & problem statement clarification
Advise customer on actions to correct system malfunctions
Interface daily with external customer-train in use and maintenance of equipment, answer questions and provide technical assistance
Interface with internal customers-junior and senior engineering equipment and apps, line manager level
Coach junior engineers in their growth and development
Provide inputs for improvement proposals based on post-mortems and drive to solution as much as possible

Fulltime

Field Service Engineer

We have an exciting new job opportunity open at Verisure Service for a Field Ser...

Location

United Kingdom , Bexleyheath

Salary:

50000.00 GBP / Year

Verisure Services (UK) Limited

Expiration Date

Until further notice

Requirements

Strong English communication skills and a good team player
Ability to make effective and timely resolutions
Ability to use hand tools and competent with the usage of step ladders
A proactive and enthusiastic approach to work on maintenance
A clean manual driving licence
A passion for technology

Job Responsibility

Provide in-depth examination of our customers property
Advise on the best security and safety solutions in order to design a system that meets their security needs & risks
Installation and technical support provided to Verisure security systems with a focus first time fix solutions
Deliver a detailed, informed walkthrough of the Verisure Alarm system
Trouble shooting any issues and repeat false alarms that may arise
Responsible for managing stock materials and company vehicle maintenance in line with schedules
Committed to providing outstanding expertise and customer service

What we offer

Company van provided with optional personal use
Fuel card provided for business miles only
Company smartphone
Birthday off
Uncapped commission scheme based on productivity
Employee alarm discount programme
Employee referral cash bonus scheme
Gym Flex
Pension plan
Private Health Care plan

Fulltime

Field Service Engineer

As our Field Service Engineer, you will be part of a team of engineers who help ...

Location

United States , Lehi

Salary:

Not provided

ASML

Expiration Date

Until further notice

Requirements

Bachelor's degree in an Engineering field or equivalent combination of education, skills and experience
1+ years working experience in a relevant field preferred
Knowledge of semiconductor industry, vacuum system, or plasma is preferred
Work according to a strict set of procedures within the provided timelines
Knowledge of Safety Procedures
Mechanical aptitude and knowledge of pneumatics, hydraulics, electronics, and semiconductor processes, and relevant software
Can observe and respond to people and situations and interact with others encountered in the course of work
Must be able to read and interpret data, information, and documents
Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism
Ability to complete assignments with attention to detail and high degree of accuracy

Job Responsibility

Install equipment at customer's locations, including equipment with new features, unload components, inspect for damage, assemble, align and test
Analyze applicability, accuracy and adherence to design specifications
Evaluate and diagnose problems and make appropriate repairs, escalating when necessary
Answer customer questions and assist customers in a professional manner
Advise users of appropriate actions to correct malfunctions and may recommend changes in user procedures
Perform administrative and coordination duties, including pass-downs, work orders, field service reports, system problem reports, and monthly reports
Prepare written technical reports on an independent basis
Provide appropriate support and assistance to less experienced ASML personnel as necessary

Fulltime

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