Field Service Engineer

• Install, upgrade, maintain, and repair advanced medical systems used for 3D cardiac mapping and electrophysiology procedures
• Independently manage your service territory (Europe), including planning and prioritizing weekly activities
• Diagnosing and resolving equipment malfunctions promptly and effectively
• Travel extensively within the assigned region and occasionally across Europe, including on short notice
• Drive customer satisfaction through regular performance reviews, complaint analysis, and continuous improvement initiatives
• Accurately document service activities in the Service Management System
• Communicate technical issues, risks, and improvement opportunities to management
• Adhere strictly to company health, safety, and environmental standards

• Bachelor’s degree or equivalent experience in Biomedical, Electrical, Electronics, or Computer Engineering
• Valid driver’s license
• Proficiency with standard test equipment (e.g., digital multimeter, safety tester)
• Excellent written and verbal communication skills in English
• Ability to work flexible hours, including weekends and off-hours, when required
• Previous experience in field service or the medical device industry is preferred
• Strong organizational and problem-solving skills
• Physically able to lift and move equipment up to 35 kg, with frequent standing and bending
• Strong commitment to safety and quality standards
• 2 years of experience

Fluency or strong proficiency in Second Language