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Customer production support and maintenance role for Semiconductor Automatic Test Equipment (Tester). Various types of trouble shooting and root cause analysis at customer production site. Maintenance and repair support work for Tester and its peripheral components. New Tester delivery/installation, and production setup. Customer support on the phone, service report creation.
Job Responsibility:
Customer production support and maintenance role for Semiconductor Automatic Test Equipment (Tester)
Various types of trouble shooting and root cause analysis at customer production site
Maintenance and repair support work for Tester and its peripheral components
New Tester delivery/installation, and production setup
Customer support on the phone, service report creation
Requirements:
Fluency in Japanese, sufficient to provide technical support and troubleshooting over the phone
Work experience of maintenance support and/or production support experience at an equipment industry
Rich and frequent customer communication
Minimum 3 years work experience
Nice to have:
Work experience related to Semiconductor equipment industry
Product application knowledge and test program knowledge
Basic understanding of programming language
Basic understanding of circuit schematic tracing
What we offer:
Teradyne offers a variety of robust health and well-being benefit programs, including medical, Defined Contribution plans, life and disability insurance, paid vacation & holidays, tuition assistance programs, and more