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Join Alfa Laval Service Team as a Field Service Engineer. We are looking for a Field Service Engineer to provide direct technical support to customers and internal teams, ensuring smooth service delivery and operational excellence.
Job Responsibility:
Deliver on-site and remote service support for Alfa Laval products and systems
Ensure compliance with health, safety, and company standards
Execute commissioning, installation, troubleshooting, and maintenance activities
Provide technical documentation, training, and proactive customer support
Collaborate with sales and service teams to identify business opportunities
Adhere to Alfa Laval policies and safety protocols
Use PPE correctly and report unsafe practices
Support continuous improvement in workplace safety
Perform installation, testing, repair, and maintenance of equipment
Conduct condition monitoring and energy audits
Troubleshoot technical issues and perform root cause analysis
Execute Factory and Site Acceptance Tests (FAT/SAT)
Prepare detailed service reports and maintain accurate records
Update IT systems with service execution details
Develop SOPs and troubleshooting guides
Train customers on equipment operation and maintenance
Recommend spare parts and communicate sales opportunities
Identify service opportunities and share leads with the sales team
Capture installed base data and support new applications
Maintain static and rotating equipment (like GPHE, Decanter, Separator, WHE)
Provide remote support and minor repairs as needed
Requirements:
Min. qualification would be engineers graduate or diploma
Willing to travel extensively (75–80%)
Valid four-wheeler driving license
Strong mechanical and electrical knowledge
ability to read technical drawings
3–5 years in service/manufacturing/EPC/engineering sectors
Excellent communication, customer focus, and teamwork
Commitment to safe work practices
What we offer:
Work in an open, collaborative environment
Build a global network and learn from diverse teams