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Danaher Corporation Logo Danaher Corporation · Customer Service

Field Service Engineer

United States of America, San Francisco 66000.00 - 72000.00 USD / Year · Job Posted April 11, 2026
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Job Description

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies. At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients.

Job Responsibility

  • Meeting the daily service repair needs of the customer’s equipment
  • Basic troubleshooting, installation, preventive maintenance and repair needs on designated equipment
  • Ordering and maintaining spare parts inventory
  • Maintaining regular communication with customers to ensure resolution and accurate follow-up
  • Utilizing documented processes and root cause analysis to resolve customer service issues
  • Driving service business growth in the form of sales actions for service agreements, parts, upgrades, consumables, and equipment leads

Requirements

  • Bachelor’s degree in Biomedical, Mechanical or Electrical Engineering, OR relevant degree in Biology, Chemistry, or other STEM field
  • Equivalent military training OR Associate's degree with 2+ years work experience
  • Ability to travel – list specifics 35% travel, overnight, within territory or locations
  • Must have a valid driver’s license with an acceptable driving record
  • Ability to lift, move or carry equipment up to 50lb

Nice to have

Experience diagnosing, troubleshooting and repairing mechanical, electromechanical, and/or electronic equipment

What we offer

  • Bonus/incentive pay
  • Paid time off
  • Medical/dental/vision insurance
  • 401(k)
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