CrawlJobs Logo

Field Service Engineer

China, Shanghai · Job Posted June 15, 2026
Apply Position
Job Link Share

Job Description

The Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site Customer Support branches perform these tasks for the customer within the specific region. The Field Service Engineer 2 executes regular and irregular maintenance activities with considerable independency and under limited supervision. Handles defined and regular problems/maintanance on a machine, either independently or through escalation without supervision.

Job Responsibility

  • Problem analysis and approach
  • Problem handovers and routing
  • Repairs
  • Procedures
  • Training / advice
  • Process Optimization
  • Knowledge build-up and transfer
  • Coaching

Requirements

  • BSc degree in relevant Technical Field (Electrical Technology, Mechatronics, Mechanical Engineering, etc.) or equivalent experience
  • Experienced in technical industry is required and/or semiconductor industry experience preferred
  • Experience in using computer applications, including data analysis tools, spreadsheet, and presentation software
  • Has complete knowledge on product functionality of the main modules/sub-modules.

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Field Service Engineer

8 matching positions

New

Field Service Engineer

At ABB, we help industries run leaner and cleaner—and every person here makes th...
Location
Location
India , Vadodara
Salary
Salary:
Not provided
mygwork.com Logo
myGwork - LGBTQ+ Business Community
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Degree in Diploma or B-Tech/BE - Electrical or Electronics or in similar discipline
  • Service Engineer Experience is Must
  • LV/MV Drive knowledge is required
  • Installation and Commissioning and troubleshooting exp is must
  • Open to travel to Pan India
Job Responsibility
Job Responsibility
  • Contributing to customer satisfaction by executing service work according to customer order and expectation
  • Clear understanding of sense of urgency and care in the direct area of responsibility
  • Performing entry level field service tasks, identifying technical problems and makes analysis through remote or on-site activity in service categories and products for which they are certified to perform
  • Preparing material lists needed for service activity and ensuring that all materials, parts and equipment are available and at the appropriate quality for service activities
  • Preparing all documents and customer reports to be signed by the customer representative and utilize all relevant tools
  • Troubleshooting simple equipment failure and makes recommendations to avoid repeating the problem in the future
  • Proactively executing work on a first-time right approach with customers, and ensures the job is done on time and on quality
  • Fulltime
Read More
Arrow Right

Field Service Engineer

Location
Location
Philippines , City of Taguig
Salary
Salary:
Not provided
alterdomus.com Logo
Alter Domus
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Basic working knowledge of Windows 11 and Microsoft 365 in an end-user support context
  • Familiarity with device provisioning concepts, preferably using Microsoft Intune or Autopilot
  • Basic understanding of hardware troubleshooting for laptops, desktops and common peripherals
  • Basic awareness of asset management principles, inventory processes and data protection requirements
  • Experience using a ticketing tool such as ServiceNow, Remedy, Jira Service Management or equivalent
  • Ability to follow documented procedures accurately and update records consistently
  • Strong communication skills with professional, user-facing manner and a customer-first approach
  • Organised and reliable, with the ability to manage concurrent tasks and prioritise workload effectively
  • Compliance with safety protocols and quality standards is always expected
Job Responsibility
Job Responsibility
  • Prepare, configure and deliver laptops, peripherals and standard workplace equipment to end users as part of joiner, mover and leaver processes
  • Perform device imaging, provisioning and deployment using tools such as Microsoft Intune or Autopilot, following agreed procedures and standard configurations
  • Provide on-site hardware and software troubleshooting for standard workplace issues, including laptops, docking stations, monitors, keyboards, mice, headsets, printers and meeting room equipment
  • Support device swap, repair coordination and reimaging activities, ensuring continuity of service for end users with minimal disruption
  • Schedule and conduct user handovers professionally, providing basic orientation on new equipment and escalating non-standard or complex issues when required
  • Conduct user acceptance testing upon completion of installations or repairs, obtaining sign-off in accordance with agreed procedures
  • Manage loan devices, maintain stockroom accuracy and report discrepancies to the relevant team in a timely manner
  • Update and maintain asset records and inventory data in the ticketing toolset, ensuring accuracy at every stage of the device lifecycle
  • Support logistics activities including receiving, unpacking, verifying and assembling equipment, as well as coordinating returns and faulty device dispatch for warranty or depot repair
  • Prepare devices for reuse or disposal, including supporting data wiping procedures and coordinating device packaging and shipment in line with agreed processes
What we offer
What we offer
  • Industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning
  • Support for professional accreditations such as ACCA and study leave
  • Flexible arrangements, generous holidays, plus an additional day off for your birthday
  • Continuous mentoring along your career progression
  • Active sports, events and social committees across our offices
  • 24/7 support available from our Employee Assistance Program
  • The opportunity to invest in our growth and success through our Employee Share Plan
  • Plus additional local benefits depending on your location
  • Fulltime
Read More
Arrow Right
New

Field Service Engineer

GM Field Service Engineers (FSEs) provide on-site professional automotive, busin...
Location
Location
United States , Andover
Salary
Salary:
69000.00 - 107300.00 USD / Year
gm.com Logo
General Motors
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 100% USA Geographic mobility is a requirement for this and all future moves in the field
  • Extensive hands-on Automotive Dealership Service Department or equivalent vehicle diagnostic and repair experience
  • Knowledge and experience with GM Essential Service tools
  • State Automotive Technician Certifications as required by state/local law (if relocated certified in new State within one month)
  • Possession of a valid driver's license and a clean driving record
  • Proficient user of MS Office applications: Word, PowerPoint, Excel, Outlook (or equivalent e-mail/calendar app)
  • Ability to manage, resolve, document, and close dispatch cases in the required time-frame
  • Ability to build and maintain customer relationships with Dealership management teams with focus on the Dealership Service department
  • Ability to work with minimal direction and be responsible for self-training to maintain and increase skills
  • A history of maintaining customer satisfaction in a territory with multiple customer locations is desired
Job Responsibility
Job Responsibility
  • Provide third level, on-site support to resolve automotive technical and Techline issues as escalated through processes in place at the GM Technical Assistance Center and the FSE Dispatch Center
  • Respond immediately to dispatch cases for vehicle concerns that may lead to “vehicle down” or potential “repurchase” situations
  • Maintain a close working relationship with GM District Managers-Aftersales (DMPS), the Regional CAM and BRSM to review vehicles in repurchase jeopardy and seek creative ways to avoid buy-back
  • Work closely with the GM Business Resource Center (BRC) to respond to customers in your area that have contacted Customer Assistance asking for a repurchase of their vehicle
  • Utilize GM’s predictive analytics tool to get notifications of high repurchase potential vehicles in your assigned area and assist dealers quickly when one of these high-risk vehicles shows up at a dealer in your area
  • Review dealer comeback process on every dealer contact to determine it meets GM’s requirements
  • Help implement a comeback process for each dealer that does not have a robust process in place
  • Work with the GM Northeast Regional team when help is needed to persuade dealers to implement changes
  • Review current Preliminary Information (PI) bulletins for known vehicle concerns with Dealer service personnel
  • Drive PI bulletin process by notifying TAC Escalation Team Agents (ETA) of authorized “field fix” information
What we offer
What we offer
  • medical
  • dental
  • vision
  • Health Savings Account
  • Flexible Spending Accounts
  • retirement savings plan
  • sickness and accident benefits
  • life insurance
  • paid vacation & holidays
  • tuition assistance programs
  • Fulltime
Read More
Arrow Right

Field Service Engineer

GM Field Service Engineers (FSEs) provide on-site professional automotive, busin...
Location
Location
United States , Las Vegas
Salary
Salary:
69900.00 - 107300.00 USD / Year
gm.com Logo
General Motors
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 100% USA Geographic mobility is a requirement for this and all future moves in the field
  • Extensive hands-on Automotive Dealership Service Department or equivalent vehicle diagnostic and repair experience
  • Knowledge and experience with GM Essential Service tools
  • State Automotive Technician Certifications as required by state/local law (if relocated certified in new State within one month)
  • Possession of a valid driver's license and a clean driving record
  • Proficient user of MS Office applications: Word, PowerPoint, Excel, Outlook (or equivalent e-mail/calendar app)
  • Ability to manage, resolve, document, and close dispatch cases in the required time-frame
  • Ability to build and maintain customer relationships with Dealership management teams with focus on the Dealership Service department
  • Ability to work with minimal direction and be responsible for self-training to maintain and increase skills
  • A history of maintaining customer satisfaction in a territory with multiple customer locations is desired
Job Responsibility
Job Responsibility
  • Provide third level, on-site support to resolve automotive technical and Techline issues as escalated through processes in place at the GM Technical Assistance Center and the FSE Dispatch Center
  • Respond immediately to dispatch cases for vehicle concerns that may lead to “vehicle down” or potential “repurchase” situations
  • Maintain a close working relationship with GM District Managers-Aftersales (DM-A), the Regional CAM and BRSM to review vehicles in repurchase jeopardy and seek creative ways to avoid buy-back
  • Work closely with the GM Business Resource Center (BRC) to respond to customers in your area that have contacted Customer Assistance asking for a repurchase of their vehicle
  • Utilize GM’s predictive analytics tool to get notifications of high repurchase potential vehicles in your assigned area and assist dealers quickly when one of these high-risk vehicles shows up at a dealer in your area
  • Review dealer comeback process on every dealer contact to determine it meets GM’s requirements
  • Help implement a comeback process for each dealer that does not have a robust process in place
  • Work with the GM West Regional team when help is needed to persuade dealers to implement changes
  • Review current Preliminary Information (PI) bulletins for known vehicle concerns with Dealer service personnel
  • Drive PI bulletin process by notifying TAC Escalation Team Agents (ETA) of authorized “field fix” information
What we offer
What we offer
  • medical
  • dental
  • vision
  • Health Savings Account
  • Flexible Spending Accounts
  • retirement savings plan
  • sickness and accident benefits
  • life insurance
  • paid vacation & holidays
  • tuition assistance programs
  • Fulltime
Read More
Arrow Right

Field Service Engineer

The Customer Support (CS) organization is responsible for the installations, qua...
Location
Location
China , Shanghai
Salary
Salary:
Not provided
asml.com Logo
ASML
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • BSc degree in relevant Technical Field (Electrical Technology, Mechatronics, Mechanical Engineering, etc.) or equivalent experience
  • Experienced in technical industry is required and/or semiconductor industry experience prefered
  • Experience in using computer applications, including data analysis tools, spreadsheet, and presentation software
  • Has complete knowledge on product functionality of the main modules/sub-modules.
Job Responsibility
Job Responsibility
  • Gather all information relevant for the problem, analyze using available means, gather additional diagnostic info if needed, decide on initial approach to solve problem and execute, consult with others
  • Handover problem or problem aspects to others (2nd line support), document and package all data relevant for problem resolution (e.g. pass-downs, work orders, field service reports, system problem reports, technical reports)
  • Use tools, replace parts, improve settings, to execute repairs and standard service actions independently
  • Based on arranged customer machine time window to arrange for all (possible) parts, tools, equipment and information / knowledge to be available at start of procedure, execute procedure
  • Explain appropriate actions to users to correct malfunctions, train customers in use and routine maintenance of equipment, recommend changes in user procedures when needed
  • Signal gaps and improvement opportunities and reports it to the relevant stakeholders
  • Maintain and broaden own knowledge, shares best known methods within the work group
  • Provide appropriate support and assistance to less experienced engineers on first tasks.
  • Fulltime
Read More
Arrow Right

Field Service Engineer

This is a field-based engineering role focused on servicing, maintaining, and co...
Location
Location
United Kingdom
Salary
Salary:
Not provided
primaireconsulting.com Logo
Primaire Consulting Ltd
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in field service, maintenance, or instrumentation within industrial environments
  • Background in sectors such as water, power, oil & gas, or chemicals (preferred)
  • ONC/HNC in Instrumentation, Measurement & Control or similar, or relevant apprenticeship
  • Strong fault-finding and problem-solving skills
  • Good communication and ability to work independently
  • IT literacy (MS Office)
  • Full UK driving licence and willingness to travel
Job Responsibility
Job Responsibility
  • Carry out breakdown repairs, servicing, calibration, and commissioning of instrumentation equipment
  • Diagnose faults and troubleshoot technical issues on-site and remotely
  • Deliver planned preventative maintenance and ensure equipment reliability
  • Work with customers to identify improvements and reduce operational issues
  • Maintain accurate records, reports, and service documentation
  • Support digital service solutions and wider service offerings
  • Ensure high standards of health, safety, and professionalism at all times
  • Fulltime
Read More
Arrow Right

Field Service Engineer

The Role: Field Service Engineer. Location: Derby & Surrounding Areas (Mobile). ...
Location
Location
United Kingdom , Derby
Salary
Salary:
35000.00 GBP / Year
ganymedesolutions.co.uk Logo
Ganymede
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A strong background in Diesel Engine Fault Diagnostics (HGV, Plant, Agri, or Ex-Forces)
  • NVQ Level 2 (minimum) in an Engineering discipline
  • A proactive, professional attitude, you are the face of the brand
Job Responsibility
Job Responsibility
  • Manage your day covering Derby, Wolverhampton, and Birmingham in a fully kitted company vehicle
What we offer
What we offer
  • Company Van
  • Overtime paid at up to double time
  • Up to 18% Pension Potential after year 3
  • Fulltime
Read More
Arrow Right

Field Service Engineer

Delivering preventative maintenance, rapid response, and overhauls on diesel pow...
Location
Location
United Kingdom , London
Salary
Salary:
38000.00 - 42000.00 GBP / Year
ganymedesolutions.co.uk Logo
Ganymede
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven hands-on experience working with Heavy Diesel Engines across the Automotive, Marine, Bus, Coach, or HGV sectors
  • NVQ Level 3 in a relevant engineering field
  • Full UK driving license for a minimum of 2 years
  • Flexibility to manage a regional area
  • Readiness to complete a standard rail medical and drug & alcohol test
Job Responsibility
Job Responsibility
  • Delivering preventative maintenance, rapid response, and overhauls on diesel powered engines
  • Conducting high-level diagnostics and interpreting complex engine data out in the field, covering critical assets across London and Bristol
What we offer
What we offer
  • Company Van + Fuel
  • Door-to-Door Pay
  • M25 Allowance of 15% salary if home is within M25
  • Elite Pension with 12% company contribution after 3 years
  • Fulltime
Read More
Arrow Right