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AM Healthcare Group Logo AM Healthcare Group · IT - Administration

Field Service Engineer

United Kingdom, Leicester · Job Posted January 27, 2026
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Job Description

We have an exciting opportunity for an organised and highly motivated Field Service Engineer to join our team in Leicester. The successful applicant will deliver the highest standards of field service support to our Patients, including repairing, servicing and maintaining wheelchairs both in our dedicated workshop and out in the field; whilst ensuring field service administration requirements are up to date and maintained at all times.

Job Responsibility

  • Assess and diagnose faults on wheelchairs (both manual and powered) and undertake appropriate repairs, adjustments and fitting of wheelchair components/accessories in the patient’s home/community/school
  • Carry out basic programming/diagnostics of powered wheelchairs
  • Load and unload equipment, checking equipment prior to fittings and monitoring van stock
  • Partake in the out of hours emergency repair service
  • Undertake administration tasks to support the clinical and technical teams

Requirements

  • Previous experience working within an engineering or mechanical role
  • Excellent customer service with a high level of professionalism and diplomacy
  • Clear, confident communicator with the ability to collaborate effectively across teams
  • Strong practical abilities, to enable safe use of a range of basic tools
  • Physically fit to meet the demands of role, including manual handling
  • A willingness to learn
  • A full UK driving licence
  • The ability to undertake an Enhanced Disclosure Barring Service (DBS) check

Nice to have

  • Experience working with wheelchairs in a technical capacity
  • Qualifications obtained in an engineering or mechanical role

What we offer

  • Competitive market salary
  • Incremental holiday allowance stating at 35 days, increasing to 41 days with length of service (inclusive of bank holidays)
  • Death in Service Benefit (3x basic salary)
  • Refer a Friend incentive scheme
  • Enhanced Family Leave/Pay
  • Recognition schemes
  • Continuing professional development and training opportunities
  • Use of a Company van
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