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Valmet Inc. Logo Valmet Inc. · IT - Administration

Field Service Engineer

United States, Charlotte · Job Posted February 20, 2026
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Job Description

Valmet is seeking great people to mentor into the next generation of paper and power industry professionals. You can be part of helping us remain champions to our customers by being close to their needs and servicing equipment in the power area. If you enjoy problem solving and hands-on work to ensure that equipment and operations are running at optimal levels, this could be your next career opportunity! As a Field Service Engineer at Valmet will primarily be responsible for performing the duties and responsibilities to support the Recovery Field Service (RFS) and Energy Field Service (EFS), for the North American teams. The Field Service Engineer will also support and adhere to Valmet Inc. Health, Safety, and Environmental (HSE) goals and directives. This position plays a critical role in supporting our customers operations and ensuring their equipment is running at optimal levels.

Job Responsibility

  • Perform process and field services for a wide variety of Pulp, Energy, & Circularity equipment and products
  • Support all field service activities
  • Support others in the field
  • Travel to the customer location to deliver critical hands-on support
  • Provide service for both planned and unplanned maintenance, or on an as-needed emergency basis
  • Completing Start-ups, Shut-downs, commissioning services, Inspections and Condition assessments
  • Work with cutting edge technology and tools
  • Maintenance and Service Agreements, Tune-ups, Troubleshooting
  • May include travel overseas to support targeted projects
  • Outage Planning and execution
  • Emergency assistance and root cause analysis
  • Support and adhere to Valmet Health, Safety, and Environmental goals and directives
  • Prepare and submit detailed service reports as directed in a timely manner
  • Work in a team environment with Field Service Engineers, Product Engineers, and Sales personnel
  • Develop relationships with key customers and conduct service sales visits

Requirements

  • Degree from college, university, or technical/trade school
  • or an equivalent combination of education and experience
  • Travel greater than 50% or more
  • International assignments may also be required
  • Paper industry experience of more than 5 year a bonus
  • Strong background in Boilers (Chemical Recovery and Power Generation), Woodyard, Evaporation, Lime Kiln, Pulp drying, and Recaust
  • Good communication and organizational skills
  • Strong PC skills

What we offer

  • Generous wage and benefits package
  • 401k with company match
  • Company-funded pension
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