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As a Field Service Engineer based in Osaka, you will be responsible for providing high-quality on-site support, troubleshooting, and maintenance for PVD and evaporator equipment. You will collaborate closely with local teams and the Swiss headquarters to ensure system optimization and customer satisfaction.
Job Responsibility
Provide on-site technical support and emergency troubleshooting for customers
Diagnose, repair, and maintain high-tech electrical and mechanical equipment
Read and interpret technical drawings to execute precise corrective actions
Liaise effectively between Japanese customers and the headquarters in Switzerland
Travel domestically and internationally for business needs and product training
Requirements
Associate or Bachelor’s degree in Engineering, or equivalent technical background
Minimum 5 years of experience in customer service or field service engineering
Excellent written and verbal communication skills in both English and Japanese
Strong troubleshooting skills with both electrical and mechanical components
Ability to travel domestically and internationally as required