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Field Service Engineer Retail - South

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360 Resourcing Solutions

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Location:
United Kingdom , Milton Keynes

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Category:
IT - Administration

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

As a Field Service Engineer specialising in Retail, you will play a crucial role in maintaining and supporting our cutting-edge equipment used by retail clients. Your expertise will ensure minimal downtime and maximum performance for our customers’ operations. This is a fantastic opportunity to work remotely while being part of a dynamic and supportive team.

Job Responsibility:

  • Provide on-site installation, maintenance, and repair of weighing, labelling, and retail equipment
  • Diagnose technical issues efficiently and carry out effective troubleshooting to minimise customer disruption
  • Deliver excellent customer service by liaising directly with clients, understanding their needs, and providing clear communication
  • Perform routine inspections and preventative maintenance to ensure equipment operates reliably
  • Keep detailed records of service activities, parts used, and customer interactions using company systems
  • Collaborate with the internal support team to escalate complex technical problems and contribute to continuous improvement
  • Stay up-to-date with new technologies, product updates, and industry standards relevant to retail equipment

Requirements:

  • Proven experience as a Field Service Engineer or similar role, ideally within retail technology or related sectors
  • Strong technical aptitude with the ability to work on electronic, mechanical, and software systems
  • Excellent problem-solving skills and ability to work independently in a remote environment
  • Good interpersonal and communication skills, capable of building positive customer relationships
  • Full UK driving licence and willingness to travel across the South region as required
  • Relevant technical qualifications or certifications in electronics, IT, or engineering are advantageous
  • Flexibility to respond to urgent service calls when necessary
What we offer:
  • Competitive salary package reflecting your skills and experience
  • Remote working with company support and resources
  • Comprehensive training and ongoing professional development
  • Opportunities for career progression within a well-established, global company
  • Company vehicle, mobile phone and laptop
  • Contributory pension scheme and other employee benefits
  • A friendly, supportive team environment that values your contribution

Additional Information:

Job Posted:
May 03, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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