Field Service Engineer - Image Guided Surgery (IGS)

• Perform installations, preventive maintenance, inspections and repairs of the Brainlab platforms Curve, Kick and Buzz
• Execute SW/HW updates and/or upgrades
• Setup network integrations and Virtual Machine servers
• Perform troubleshooting (onsite and remote) and analyze problems to find solutions
• Analyze, interpret and compose network diagrams, schematics and wiring diagrams
• Plan, organize, and implement your service assignments
• Complete every installation or service assignment efficiently and in a timely manner
• Communicate in a professional manner and build robust customer relationships
• Be friendly, calm and competent on a face-to-face basis with customers
• Instruct and educate customers in proper use of products and services
• Perform and document all mandatory administrative tasks accurately according the Brainlab policies in a timely manner
• Actively live the team approach on a regional and European level
• Keep up to date with assigned trainings, re-trainings and certifications
• Keep abreast of developments regarding Brainlab and competitive products and services
• Deliver high level customer service

• Preferably completed a Bachelors or Master degree in Engineering/Technology, Medical Technology or a technical or IT-related degree or equivalent through experience
• Enjoy hands-on work on high-tech equipment
• Interested in computer technology, IT-networks and software
• Self-planning, organization and implementation of all service activities
• Adapt in working as part of a team or individually
• Good communication skills
• Willingness to travel within the Benelux area and abroad
• Fluent in English and Dutch

French language skills

• Company car, cell phone, laptop - also for private use
• Flexible working hours as well as homeoffice
• Regular after work, team, and company events
• Comprehensive training and continuing education opportunities