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JR Automation Logo JR Automation · IT - Administration

Field Service Engineer II

United States, Remote · Job Posted February 18, 2026
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Job Description

As a Field Service Engineer II, you will travel to customer sites to work on various automation solutions including material handling systems, assembly lines, robotic welding cells & more. Your primary responsibilities will be to repair, retrofit, design, build, program, and deploy custom automated equipment and solutions. This role will spend up to 9 months at a customer site located in Charlotte, NC.

Job Responsibility

  • Travel to customer sites on a moment’s notice to perform troubleshooting and repair functions
  • Complete a Field Service Report for each customer service call
  • Troubleshoot, repair and maintain robot controllers, electrical control devices, mechanical units, transfer devices and peripheral equipment
  • Maintain a service tool kit and documentation to facilitate rapid customer response
  • Provide telephone-based troubleshooting support to customers to resolve robot or related peripheral equipment operational problems on as needed basis
  • Robot and system programming and path editing of robot and related peripheral equipment to restore, maintain or optimize system performance
  • Conduct the electrical/hydraulic pneumatic debug, peripheral device programming, machine PLC programming, coordinate the machine debug, power-up, and machine validation
  • Install and repair industrial electronic equipment including I/O networks, data highways, variable speed drives, process control equipment, for a wide variety of automated control systems ranging from simple on-off control to robotics

Requirements

  • High school diploma or equivalent
  • A bachelors degree or equivalent experience, calculated as two (2) years of relevant work experience for each year of academic study, preferred
  • 3+ years of experience with automated equipment build, troubleshooting & maintenance of automated/robotic cells
  • Current or prior JR Automation experience, or experience in the automation industry is strongly preferred
  • Formal technical training in automated equipment maintenance and troubleshooting on robotic cells and PLC/HMI reprogramming Master certification preferred
  • Ability to discuss, diagnose & repair robot operational and process problems as reported by the customer
  • Intermediate or expert proficiency in: Schematic interpretation
  • Robotics, Electrical, Troubleshooting, PLC and HMI programming
  • Proven mechanical aptitude with a focus on safety and quality
  • Ability to complete Lock Out Tag Out training while employed at JR
  • Heavy controls background and experience with Beckhoff systems preferred

What we offer

Additional Travel Pay (per hour) is provided for some work assignments

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