Field Service Engineer II – Semiconductor

• Work hands-on with some of today’s most advanced thin-film processing and PVD equipment
• Work directly with customers to support high-vacuum semiconductor tools in the field, including installations, troubleshooting, and ongoing technical support
• Provide technical support for PVD systems, high-vacuum equipment, and associated robotics, working primarily in customer cleanroom environments
• Apply knowledge of vacuum technology and semiconductor processes to diagnose issues, perform preventative maintenance, and ensure optimal tool performance
• Provide on-call technical support
• May require off-shift work

• High School Diploma, GED, or equivalent experience required
• AA or BS degree in a related field preferred
• 1–2 years of relevant experience (Field Service Engineer, Technician, or engineering-related role within semiconductor equipment or a technical environment)
• Hands-on experience with PVD or semiconductor vacuum equipment
• Experience with multi-chamber cluster systems and robotics (highly preferred)
• Ability to read and interpret electrical and mechanical drawings
• Experience with PLCs and related software tools is a plus
• Strong analytical and problem-solving skills with a methodical approach
• Ability to work independently following 3–6 months of training
• Capable of determining troubleshooting roadmaps and recommending spare and consumable parts
• Comfortable working in cleanroom environments wearing full cleanroom attire
• Willingness to travel domestically up to 25% and internationally for training
• Ability to travel extensively within the sales territory (valid driver’s license and acceptable driving record required)
• Flexibility to work non-standard shifts when needed
• Ability to lift up to approximately 50 lbs

Bilingual communication skills (Japanese/English) are a plus, but not required