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Field Service Engineer HPLC and GC

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College of Saint Benedict and Saint John’s University

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Location:
United States , St. Joseph

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Contract Type:
Not provided

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Salary:

60000.00 - 90000.00 USD / Year
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Job Description:

Responsible for executing, providing, or overseeing the maintenance, repair, and qualification of instrumentation, hardware, and software; provide feedback and guidance regarding instrumentation using complex to specialized professional and technical knowledge of mechanical, scientific or related instrumentation and software.

Job Responsibility:

  • Provides complex to specialized diagnosis, maintenance and preventative maintenance, qualification, troubleshooting, and repairs of instrumentation/equipment
  • Provides calibration and qualification of instruments and equipment
  • Recommends and implements improvements to instrument/equipment/system
  • Sources and orders supplies and parts to ensure inventory of consumables and repair parts for instruments, as needed
  • Interacts with customers/staff to provide complex to specialized analytical instrument support, explanation of troubleshooting results, and solutions based on troubleshooting
  • Drafts and/or revises technical documentation and documents such as standard operation procedures, calibration procedures, qualification protocols, and any other documents as needed
  • Participates in cross-functional project or program objective and other project requirements, receives direction and presents information to management
  • Provides complex to specialized analysis and interpretation and counsel to staff, management, and functional leaders regarding equipment policies, programs and practices involving standard operations
  • Provides standard research, feedback and decisions to resolve customer/management and employee questions and requirements
  • assists with receiving vendor feedback and coordinating resources and responses as required
  • Follows Standard Operating Procedures and methods to perform work
  • Ensures the accuracy of equipment, actions, procedures and operational databases, reports, and related details through audits, queries, and operational reviews
  • works with teams to resolve discrepancies
  • resolves discrepancies or escalates discrepancies to ensure quality assurance in equipment
  • Contributes to the efficiency and effectiveness of the department’s service to its customers by offering suggestions and directing or participating as an active member of a work team
  • Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff
  • acts in a manner that promotes a harmonious and effective workplace environment

Requirements:

  • Bachelor’s degree in chemistry, biochemistry, electronics, or a closely related field
  • Five (5) years instrument/equipment troubleshooting and repair work
  • OR an equivalent combination of education, training, and experience
  • Complex to specialized knowledge of laboratory and analytical instrumentation
  • Complex to specialized knowledge of metrology standards
  • Principles, practices, and techniques to diagnose, troubleshoot, and solve problems
  • Complex to specialized knowledge in testing tools, instruments and calibration
  • Comprehensive understanding of the administration and oversight of area programs, policies, and procedures
  • Methods to resolve area problems, questions, and concerns
  • Comprehensive understanding of applicable area laws, codes, and regulations
  • Complex to specialized understanding of comprehensive testing tools, equipment, and calibration
  • Computer applications and systems related to the work
  • Principles and practices to serving as an effective project team member
  • Methods to communicate with staff, coworkers, and customers to ensure safe, effective and appropriate operations
  • Correct business English, including spelling, grammar, and punctuation
  • Performing complex to specialized instrumentation troubleshooting
  • Administering instrument, mechanical, electrical, and software-based functions
  • Serving as a leader in the design, development, and management of projects
  • Operating in both a team and individual contributor environment, as well as project leader
  • Interpreting, applying and explaining applicable laws, codes, and regulations
  • Preparing expert functionals reports, correspondence, and other written materials
  • Using initiative and independent judgment within established department guidelines
  • Using tact, discretion, and prudence in working with those contacted in the course of the work
  • Performing effective oral presentations to large and small groups across functional peers and the department
  • Contributing effectively to the accomplishment of team or work unit goals, objectives, and activities
  • Establishing and maintaining effective working relationships with a variety of individuals contacted in the course of the work
What we offer:
  • medical
  • dental
  • vision
  • 401K retirement savings plan (100% vested immediately in the employer match)
  • life
  • disability and voluntary benefits
  • paid time off for holiday, sick and vacation days
  • HSA
  • wellness program
  • flexible spending accounts
  • tuition reimbursement
  • Employee Assistance program
  • parental leave
  • optional legal coverage and ID theft

Additional Information:

Job Posted:
January 05, 2026

Expiration:
January 11, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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