Field Service Engineer - DUV

• Ensure a Safe environment at any time while performing any service action
• Install equipment at customer’s locations
• Analyze applicability, accuracy and adherence to design specifications
• Evaluate and diagnose problems and make appropriate repairs
• Expediently escalate issues to supporting resources
• Work with co-workers, customer & field support in isolating and solving problems
• Maintain and optimize equipment on a daily basis
• Train customers in use and routine maintenance of equipment
• Answer customer questions and assist customers
• Act as a resource for users on routine malfunctions
• Advise users of appropriate actions to correct malfunctions
• Perform administrative and coordination duties
• Provide appropriate support and assistance to less experienced ASML personnel

• Bachelor’s degree in a technical field or equivalent combination of education, skills and experience
• 3+ years of experience in installation, qualification, repair and maintenance of ASML systems at customer sites
• 3+ years of experience using computer applications, including data analysis tools, word processing, spreadsheet, and presentation software
• Work according to a strict set of procedures within provided timelines
• Knowledge of Safety Procedures
• Mechanical aptitude and knowledge of pneumatics, hydraulics, electronics, and semiconductor processes, and relevant software
• Can observe and respond to people and situations and interact with others
• Can learn and apply new information or skills
• Must be able to read and interpret data, information, and documents
• Strong customer focus and commitment to customer satisfaction
• Ability to complete assignments with attention to detail and high degree of accuracy
• Proven ability to perform effectively in a demanding environment with changing workloads and deadlines
• Result driven-demonstrate ownership and accountability
• Identifies bottlenecks and drives improvements
• Work independently or as part of a team and follow through on assignments with minimal supervision
• Demonstrate open, clear, concise and professional communication
• Ability to establish and maintain cooperative working relationships
• Ability to work flexible shifts including nights, weekends and holidays
• Willingness to continue learning and growing
• Position requires access to controlled technology
• Qualified candidates must be legally authorized to access controlled technology prior to beginning work

Advanced degree (MS) with internship(s) experience